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Sharp arm 450n (ce-02)

After i scan the image to send it to the email it tell me network error ce-02 and cannt send the image .

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1) If you're actually scanning to an email address, make sure your SMTP email server information in the copier's web page is correct.

If you are using names instead of IP addresses, also make sure your DNS server IP's are correct.

2) If you're scanning to create the fake email set up by Sharp Network Scanner tool, the connection info in your copier is old and needs to be refreshed.

From the computer you're trying to scan to, right click on the Network Scanner Tool icon in the tray, go to Automatic Profile Update, and select Update Now. If you have no tray icon, reboot your computer.

If your copier is set up to store names instead of IP addresses, make sure your DNS information is correct in the web page.

Posted on Jul 09, 2009

  • fishgriddle Oct 01, 2010

    My client computer did not have the 'update profile' option. What got me going was steveslack's mentioning of the dns record. Seeing I did ntot care to monkey with the dns, I was able to find an option for the scanner to communicate to the client machine via ip address. The options where for "host name" "Ip address" or "auotmatic?" Selecting to communicate by ip resolved the issue, and of course then I did not need to fool with dns.

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