Question about Whirlpool GS6NBEXR Side by Side Refrigerator
If this is a short (2-3 second) muffled snare-drum sound every 5-10 minutes, we have a similar problem, but we drew a great technician the second time around. Fortunately, the tech heard the problem as soon as he arrived. After considerable disassembly and testing (we were able to replicate the problem on demand by de-energizing and re-energizing the refrigerator) the trouble was traced to the flapper door between the freezer and refrigerator compartment. The motor is tryng to close the door, but gear damage is not letting it. It keeps trying and the sound keeps repeating. Another sympotom is that the freezer does not hold temperature well and the refrigerator is too cool.
Hope this helps.
Posted on Feb 04, 2008
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