Question about Kenmore 98702 Stacked Washer/Dryer

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Washer will not start as if not plugged in but is. Dryer works.

Worked the day before. No signs leading up to now. I set timer, pull switch and nothing happens.

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 15, 2010

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Posted on Jan 02, 2017

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I have a stacked whirlpool, the dryer works but the washer doesnt do anything at all. I think its the timer switch, but how can I be sure?


If you do not hear the fill solenoids open to allow water in, I would check that the timer has all its wires connected. Most have a push/pull switch that energizes or de-energizes all the washer stuff. Generally connected to the timer knob. If that switch fails, you'll have no power to the rest of the bits.

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Power switch? Do you mean push to start switch? To see if you have a bad push to start 1st unplug. Open back top panel. Only do this test if you hae two wires going to the push to start switch. Wear gloves so you dont kill yourself. seriously. If you do have two wire then disconnect from push to start. Make sure they are not touching anything!!! Plug machine in. Tunr timer to 60 minutes. Touch wire together then pull apart. If machine kick on replace push to start. If not put everything back the way it was. Jump out door switch. If door switch is jump and still dont work then check motor test. Check harness on motor. If has a capacitor need to check with a cap. tester. You need a service manual to test wheather you have a bad motor. The manual will show you how to properly test a motor (each lead has ohms valve and you have to know what they are to test)

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Did you figure out a solution to this problem? I just bought a brand new Frigidaire and it is doing the exact same thing, except it never worked properly. I thought it was the unit and had HH Greg bring another out but the 2nd one did the same as the first.

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Maytag dryer model LDE512 will not turn off when set to Auto dry when cycle is finished, keeps running and its hot on the other cycle set to a time it will turn off, I prefer the auto dry as it will turn...


The timer may be faulty.
Servicing the Timer

Most dryer timers are digital or mechanical. The timer controls most of the operations of the dryer. For this reason, any repairs to the timer should be made by a professional service person. However, there are a couple of checks you can make when you suspect the timer is faulty -- you may be able to install a new timer yourself.

Step 1: Unplug the dryer. To access the timer, remove the control knobs and the panel that covers the controls. This may be a front panel, or access may be through a panel at the back of the unit. Carefully examine the wires that connect the timer to the other parts of the washer. If the wires are loose or disconnected, try pushing them into position; they usually fit into their terminals like plugs. Use long-nosed pliers to avoid breaking the wire connections -- never pull a wire by hand.

Step 2: To test the timer, use a VOM set to the RX1 scale. Disconnect the power leads to the timer and clip one probe of the VOM to each lead. The VOM should read zero if the timer is working. Since the timer is a multiple switch, turn it through its cycle and test each pair of terminals in turn. The meter should read zero at all of these points. If one or more readings are above zero, the timer is faulty and should be replaced.
Step 3: To replace the timer, unscrew and disconnect the old one. Install a new timer made specifically for the dryer. If there are many wires on the timer, have a helper hold the new timer next to the old one as you work. Disconnect the old wires one at a time, connecting each corresponding new wire as you work, to make sure the connections are properly made. Or, draw a diagram showing the connections before removing the old timer. After all the wires are connected, check the connections again for correctness and screw the timer assembly into place.

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1 Answer

Dryer works but washer won't turn on. Washer worked until a few days ago. No warning or events. Just doesn't respond to switch. I can't find a fuse box on the unit itself.


Hi, Have you tried plugging a lamp into the outlet or plugging this into another outlet/extension cord. Check the receptical to see if it is a ground fault style. If it is, push the reset button on it.
If there is power to the washer, there could be a timer issue. UNPLUG the washer. Remove the 2 screws holding the control panel to the cabinet. Some screws are located in front coerners and some in the back corners.
Once the control panel is loose, locate the wire harness on the timer and try wiggling it to get better connection. Plug the washer back in and see if it starts.
Please let me know if this helps or if I can assist you further.

Vic

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1 Answer

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Check your water level switch it may be showing full. If it is it won't fill. If you can set it on spin and run for 2 or 3 min. it might clear the hose from the tub to the switch in case there is too much water in it. Or you could pull the hose off the switch and blow in it to be sure it is clear. Sometime if it gets too much in it it builds up too much pressure and shows full.

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1 Answer

Dryer has power but won't start


hiThe dryer timer, located in back of the control panel, controls several things: the drying time of the clothes in the drum, the flow of electricity to the heating element, and the flow of power to the timer motor and the drum motor in the dryer cabinet. 

Timers are driven by synchronous motors. Although the contact part of the timer can be cleaned and adjusted on some dryers, this is a job for a professional repair person. Timer motor repairs should also be handled by a professional, but you can replace a faulty timer yourself. Here's how to test and replace a dryer timer:

Step 1: To access the timer, remove the front of the control panel. On some dryers, the timer can be removed without removing the panel. In either case, pull the timer knob off the shaft and slip off the pointer. The pointer is usually keyed to the shaft by two flat surfaces to keep the pointer from slipping when it's turned.

Step 2: Test the timer with a VOM set to the RX1 scale. Turn the timer to the NORMAL DRY setting and disconnect one of the timer power leads. Some timers may have several wires connected to them: The power leads are usually larger than the other wires, and this size difference can be spotted under close examination. Clip one probe of the meter to each timer terminal. If the meter reads zero, the timer is working. If the needle jumps to a high reading, the timer is faulty and should be replaced. Replace the timer with a new one of the same size and type.

Step 3: To replace the timer, have a helper hold the new timer close to the old one, especially if there are several wires to be changed. Disconnect the old wires one at a time, connecting each corresponding new wire as you work, to make sure the connections are properly made. Or, draw a diagram detailing the proper connections. After all the wires are connected, check the connections again for accuracy.

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Whirlpool Gold Dryer


You will need a volt Volt-Ohm (VOM) reader to fix this problem.
This doesn't rquire sound technical knowledge for this but you should be good at following some instructions.
This could be the effect of a number of problems. Here's a list of things to check and details on how to do it.
  • Fuse could be bad -- Check the fuse for a break inside. If it’s bad, replace it with an identical fuse.
  • Temperature switch could be bad -- Use VOM to check the switch. Set VOM to RX1, remove leads and touch the probes to the switch's terminals. The reading should be zero or infinity. Turn the switch, and the reading should change from zero to infinity or infinity to zero. If not, the switch is bad.
  • Thermostat could be bad -- Set the VOM to RX1, take a lead off one of the two outside terminals and press the probes to the two outside terminals. There should be a reading of zero. If not, it's bad.
  • Heating coils may be bad -- Set the VOM to RX1 and remove the leads from the coil. Press the probes to the terminals. If the reading is zero, the coil is bad.
  • Timer could be bad -- Disconnect the leads from the motor. Set the VOM to RX100. Clip the probes onto the leads. If the reading is infinity, the timer motor is bad.

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