Question about HP Photosmart 3310 Printer

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HP 3310 ink cartridge not recognised

Printing fine and suddenly it won't recognise the black cartridge. Done all the fix on the HP site and it doesn't work. Tried new cartridge also. Help !

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Re: HP 3310 ink cartridge not recognised

My HP 3310 wil not print black. The color prints fine. Spent 2 hours on the phone with HP support only to be told to buy a new printer. The machine is less than 2 years old. There must be a way to repair this. Any ideas? Barbara

Posted on Feb 08, 2008

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