My Roadmate 700 will not stay on. It loses power and cuts off whenever the unit is jared.The power supply on the back seems to be the problem. I would like to send it in for repair and I need an address and phone number. You may contact me at firstname.lastname@example.org
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It may be the cradle is damaged. If any of those tongs are bent it could lose connection meaning your must now spend $70 to buy a new one which will also eventually malfunction. They've jacked up the price from $30 when I bought a new one to $70 in just a couple of years knowing it was a bad product and they keep breaking. I have a looooow opinion of Magellan at this point.
get a new unit like any magellan mastreo series 4000 or higher or roadmate 800 or higher,i had a 700 they start having alot of problems after i did my research on here.i have the mastreo 4000 and the roadmate 800 both work great.
All these problem will arise when the cradle becomes faulty.
Cradle will be at the backside of the unit.Where you plug the unit .When that particular cradle becomes faulty means the unit will turns off automaticly...So to over come this problem just replace the cradle the problem will be resolved .......
it is not worth fixing,i had a 700 it worked until it loses sattlite signals.then i did my research and notice how many problems the 700. i decided to get the magellan mastreo 4000 and i bought roadmate 800,so get a newer model you will be happy that you did.
The flash card hole is supposed to be empty - all you need should be on the hard disk BUT the first Roadmate 700 I purchased was empty i.e. no software loaded. The second failed due to bad power connection, the third worked but was factory refurbished! what a crass organisation Magellan is!!!
Try fiddling with the power connection that goes into the cradle that the unit sits on. The power connection is ultra sensitive. BUT, if you've only just bought the unit then you are in luck - return it and get your money - back Magellan Support is extremely poor.
I am binning my Roadmate and getting a Tomtom720 Go series with maps and cameras preloaded - it auto updates when it is on its cradle attached to my PC/internet.
Steve, In this case I would replace the Hard drive. But, since you probably don't have spare HDD's lying around.. do you atleast have the Software version? Some CD that came with it hopefully. If you do, then you may be able to stay alive here. Once your system boots to the user screen.. press + and repeat key at the same time.. "secret" menu now. ONLY IF YOU HAVE SOFTWARE TO INSTALL!! Select NAND FLASH FORMAT.. The unit will shut down after formatting. start up your software installer on computer. plug usb in.. and power on unit. This fix isn't %100, but it's the best shot you have. Otherwise you've gotta send it down here to Texas (where magellan repair is) and pay for the new hard drive. OR.. you could call customer service and see what they have to say. you'll probably be transferred to overseas..
--good luck with that