Had refill at Costco for hp 4620 printer 564 cartridge and now printer will not print in color. What do I do to make it print?u

There could be a paper jam in the printer head clearning system. If the head cleaning system is not completing the cleaning motion cycle the carriage will not move the catridge to the centre.

Regarding your query, it sounds like the HP Officejet 4315 printer is locked into the advanced service test mode (i.e. one of your ink cartridges is causing the issue). Remove both ink cartridges and clean thoroughly before proceeding to next step - our Inkjet411 support links are provided below to help you diagnose the issue.

1) Clean cartridge/printer electrical contacts. Also inspect printer's internal carriage flex cables for surface damage (i.e. burn marks) or an uneven contact surface (by which the cartridge's rear electrical contacts mates with).
http://inkjet411.com/?page_id=1519

2) Perform either of the 'B' procedures below to verify HP Officejet 4315 printer and ink cartridge electrical performance.

B.1. Perform Tap 43 test: [for most older HP Officejet printer models with keypads]

1. Press * and # keys at same time
2. Enter 1234 (or 124). The 'Underware' menu should be displayed.
3. Using left/right arrow keys, navigate to Special Reports/Reports Menu (......or 'System Menu' / 'Information Menu' if Reports Menu is not available). Select Enter.
4. Using left/right arrow keys, navigate to 'Extended Self Test'.
5. Select Enter to print test print - evaluate test print. If excessive nozzles are missing from the stair step pattern, then perform cartridge cleaning to correct.
6. Using left/right arrow keys, navigate to 'print-mech button tap' menu.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. NOTE: enter 'code = 41' if 'code =43' does not activate the diagnostic print report.
8. Select Ok. Within one minute the Tap 43/41 diagnostic test pattern should be initiated and print. The test page prints.

--- Providing the color cartridge is partially functioning, the diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 21/27/56 black cartridge should display 416 good nozzles (26x16 grid), while a good HP 22/28/57/58 color ink cartridge should show 300 good nozzles (10x10 color grid). For reference, please refer to video at link below to help evaluate test pattern. [NOTE: HP 56/57/58 and HP21/22 cartridges are electrically similar]: http://inkjet411.com/?page_id=2358


B.2. Print Diagnostic Self-Test Page (only available on select HP printer models):

1. Press the Setup Button located on the bottom center of the control panel, beneath the LED readout.
2. Press 2 to select "Print Reports"
3. Press 6 to select "Self-Test Report" on the number keypad
4. Examine the resulting self-test page that prints. There should be lines extending all the way across the page in black, yellow, cyan and magenta. A missing black line indicates a problem with the black or photo cartridge. Faded, streaked or missing lines in the other colors indicates a problem with the color ink cartridge. Refer to video at link below to help evaluate test pattern.

For advanced HP inkjet printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following link: http://inkjet411.com/?page_id=1813

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Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support the the HP 61 ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:

Costco USA Ink Refill Service (465+ stores):http://www.costcoinkjetrefill.com
Costco Canada Ink Refill Service (59 stores):http://www.ca.costcoinkjetrefill.com
Costco Mexico Ink Refill Service (35 stores):http://es.costcoinkjetrefill.com/
Costco United Kingdom (7 stores):http://uk.costcoinkjetrefill.com/

Fry's Electronics Ink Refill Service (34 stores):http://www.frys.com/ads/page51

Best Buy Canada (13 stores):www.geeksquad.ca/inkrefill/

We also have ink refilling centers in many University stores across the USA & Canada, including:
Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison

Refill Store Map Locator:http://www.go2ris.com/

Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 270 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance.

The RIS InkCenter - the power behind retail Inkjet Cartridge Refill Services: http://www.youtube.com/watch?v=e7tlmEexor8

Save Money. Save The Environment.

Customers who have questions regarding the use of refilled ink cartridges can visithttp://www.inkjet411.comor contact us directly [email protected], if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge fromhttp://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).

-Thank you

With respect to your HP OJ J4680 printer, which uses HP 901/901XL ink cartridges, it sounds like this is either a compatible/clone cartridge from overseas in which case you should not remove the orange top as it is molded into the cartridge, or you recently purchased or had the ink cartridge refilled (at Costco, etc.) and the storage clip (which seals the base of the cartridges to prevent the nozzles from drying out) is attached to the ink cartridge. If this is a storage clip, just press hard on the clips top lever at an angle to remove. See our videos on cartridge care tips and how to troubleshoot an ink cartridge error/problem on the HP OJ J4500, J4600 and OJ 4500 series printer models:



HP 901 Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=jTtNj6rN4g4



HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics - HP 901 Incompatible Print Cartridges:

http://www.youtube.com/watch?v=S6uATgXxQlE





If you need to purchase new HP 901 ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20.



NOTE: If you are interested in the top \'refill friendly inkjet printer models\', our suggested list is posted on-line and our internal labs have verified there are no issues (in ink compatibility or color output) with all of these models: http://inkjet411.com/?page_id=3585



INK REFILLING SERVICES (SUPER CHEAP):

Costco USA Ink Refill Service (460+ stores): http://www.costcoinkjetrefill.com

Costco Canada Ink Refill Service (59 stores): http://www.ca.costcoinkjetrefill.com

Costco Mexico Ink Refill Service (35 stores): http://es.costcoinkjetrefill.com/

Costco United Kingdom (select stores): http://uk.costcoinkjetrefill.com/



Fry\'s Electronics Ink Refill Service (34 stores): http://www.frys.com/ads/page51



Best Buy Canada (13 stores): www.geeksquad.ca/inkrefill/



For any additional questions you may contact us directly: [email protected]



-Thank you

Try cleaning the print heads using your HP maitenence program of by going into your printers section of the start menu.

Unfortunately, this does not work.

With respect to the HP 60 cartridge error message ("Incompatible Print Cartridges") and inability to print with your HP Deskjet F4480 printer, this type of error is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself (which is typical of the 'incompatible error' alert). These same failures can (and randomly do) occur with brand new ink cartridges.* To help identify the root cause, please run the 'Tap 41' cartridge's electrical / diagnostic tests below (refer to A. and B), this will identify which ink cartridge is causing the issue:

Please first verify the age of the ink cartridge(s)....look at imprinted date on front of ink cartridge. If this 'warranty expiration date' has expired, then potential internal electrical cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

As a temporary workaround, or if you are unable to determine which cartridge is causing the issue, remove one of the ink cartridges from the printer....this might place the printer into the 'single cartridge printer mode'....print jobs may then be executed from the computer (only):

An internal electrical failure of a cartridge can be confirmed by performing the following corrective/diagnostic steps:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B.Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test:

http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)

1.While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2.Release the Power button.
3.The 'Tap 41' diagnostic test print should print.




--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout.
http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)
http://inkjet411.com/?page_id=444 (HP 60 - Deskjet F4200 model)

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.



NOTE: To our team's knowledge there is no 'cartridge error bypass' method available for the HP Deskjet printer model. The cartridge will mostly likely need to be replaced with a new one.

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Please note that we provide professional ink cartridge refilling services in multiple countries:
Costco USA Ink Refill Service (453+ stores): http://www.costcoinkjetrefill.com
Costco Canada Ink Refill Service (52+ stores): http://www.ca.costcoinkjetrefill.com

Costco Mexico Ink Refill Service (38+ stores): http://es.costcoinkjetrefill.com/
Costco United Kingdom (select stores): http://uk.costcoinkjetrefill.com/
Fry's Electronics USA Ink Refill Service (34 stores): http://www.frys.com/ads/page51
Best Buy Canada (4 stores) Refill Service: Downsview, Sherway, Toronto, & Vancouver (additional Toronto Best Buy stores opening in Fall 2014).
Micro Center USA Refill Service (8+ stores): http://www.microcenter.com/site/content/refill-service.aspx

We also have ink refilling centers in many University bookstores across the USA & Canada:
Brigham Young University, Brigham Young University Bookstore - Idaho (BYU-I),
Cornell University (CU), Kansas University (KU), New York University (NYU), San Diego State University (SDSU), University of San Diego (USD), University of Wisconsin - Madison,
University of Virginia (UVA): http://www.cavaliercomputers.com/inkjetrefill.asp?

Queens University (Kingston, Ontario, Canada) & University of Calgary (Calgary, Alberta, Canada)

Refill Store Map Locator: http://www.go2ris.com/#findstore

Our network of retailers stand behind the product and performance - guaranteed. Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com or contact us directly at [email protected]

-Thank you

end of life.

buy a real laser jet like hp1102w.
or better
inkjets stink, imo

Use upper tray , not the main tray for thick paper, see for setting in upper tray.....

It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
HP 02 Black 660 pages
HP 02 Black Twin Pack 1320 pages
HP 02 Color Combo See single 02 inks
HP 02 Cyan 400 pages
HP 02 Light Cyan 240 photos
HP 02 Light Magenta 240 photos
HP 02 Magenta 370 pages
HP 02 Photo Value Pack 150 photos
HP 02 Yellow 500 pages
HP 02XL Cyan 600 pages
HP 02XL Magenta 555 pages
HP 02XL Yellow 750 pages

Refills are not possible for this cartridge type yet. There is a chip on the cartridge that needs to be reset or replaced for the cartridge to function. Any chips for sale on the internet are technically violating patent law. Any refill kit that tells you to take the chip off your cartridge and place it on their refill is swindling you. Once the chip says the cartridge is empty it WILL NOT print, no matter how much ink is actually left. I would wait until a reputable refiller like Cartridge World or Office Depot offers refills for this cartridge before you try to fill it at home.

HP #74 Cartridge Refill Instructions
Black cartridge
Instructions
1. Put the cartridge on some paper towels in an area where you can tolerate a spill.
2. Peal off the top label.
3. Fill the syringe with 20ml. of black ink.
4. Very S-L-O-W-L-Y inject ink into any hole (they all go to the same sponge, HP just used the same color mold for the black ink cartridges).
5. When finished, replace the top label or leave it off (it will make no difference in the printing).
6. Replace the cartridge and run 1 - 3 cleaning cycles as per printer instructions.
Or print the following pages:
http://www.refillinstructions.com/black.htm for Black

For best results, leave cartridge in printer for 8 hours after refilling so the ink can saturate the entire sponge.
A Refill Kit should include Ink plus the following:
One 30cc Syringe