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No ring on incoming calls

I have a Uniden DECT1560 connected to a Magicjack on my computer. I can't get the phone to ring on incoming calls. I connected another brand of phone and it rang with no problem. Also where do you locate the ringer (on) control? I thought that might be it but can't find anything in the manual concerning off and on of the ringer.

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I found this in statement in a review of Magicjack on Amazon, hope it helps.

The one problem I did encounter was at the beginning when I found that one of my phones wouldn't ring when someone called me. By googling the problem, I found out that this problem is due to the ringer equivalency number (REN) of the phone you are using (google "phone REN" to find out what it is). Most phones have their REN listed at the bottom of the base unit. From my experience, I believe Magicjack will only work for phones that have REN of up to 1.0B (add up all phones in your system to get your total REN. Mine had a corded base with 0.6B REN with 2 more cordless handsets. I figured that made my phone system total to 1.8B REN). Magicjack did ring on a phone that had 0.98B REN. To fix the problem, I bought a multi-handset GE DECT 6.0 (model 28223 Series) which basically has REN 0.0B. Magicjack had no problems ringing with this phone. My phone system was over 3 years old anyway so I didn't mind replacing it.

Posted on Oct 28, 2010

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Wats up people

Posted on Feb 04, 2012

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Posted on Jan 02, 2017

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1 Answer

My dect1560 only rings twice, then the answering machine picks up. I would like for it ring at least four times. How do I fix this?


The Uniden 1560 isn't an answering machine. Please refer to the documentation for whatever answering machine you have connected. If you still have trouble, please repost your question, making sure you specify the make and model of your answering machine.

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Uniden Dect1560 - For incoming calls it only rings 3 times. Is there a way to make it ring 6 times before it goes to voice mail?


Your model is a phone only, without an answering machine built in. This means that voicemail is provided by your phone service on your line, and that's where you need to adjust the rings before it picks up. The phone itself has nothing to do with it.

You may have to call your service provider for setup instructions because not all systems are the same, but here's how it usually works. Pick up your phone and call your own number to reach your voicemail. When your message starts, press the * button and the system will ask for your pass code (just like when you call to get your messages). Follow the voice prompts to reach the main menu, then mailbox settings, where you'll be able to change the ring count.

If these steps don't work for you, ask your service provider what you need to do.

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The instructions for changing the ring tone are on page 29 of the manual at
http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/DECT1560-2om.pdf

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Here some solutions for your problem + a link to the user manual.

**Selecting the Ring Tone and Volume
Your phone has five different ringer tone/volume combinations you can choose from.
To select the ringer:
1) With the phone in standby, press [vol/ / ] or [vol/ / ].
2) The phone will sound the different ring tones at different volumes. To turn the ringer
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3) When the phone sounds the ring tone and volume you wish to use, press [end].


**Temporarily Mute Ringer
If the handset is off the base while an incoming call is ringing, simply press [end] to mute
the incoming ring. The ringer will sound with the next incoming call.
Note: You can only mute the handset ringer if the handset is off the base when the phone starts
ringing.
Adjusting the Earpiece.

**Here is also a link to the phone manual http://www.uniden.com/pdf/EXI4561om.pdf

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Is your base near a computer or other electronics? Also, make sure your microwave is not on. I get static if I do any of those things.

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1 Answer

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I did not see what model uniden phone you have. check here for a manual http://www.uniden.com/index/manuals_results.cfm?cat=1

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2 Answers

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You need to reset the main base unit. Unplug the power from the back of the base. While the power is disconnected, press and hold the delete key while reconnecting the power. Wait for a long beep tone. When the display shows 88 or P, press play button one time. If you have a phone without an answering machine, disconnect the power from the back of the base, press and hold find hs button while reconnecting power.

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