There is a problem with our Magenta toner no loading, I am aware that it needs a replacement part, my questions is this. Is there a way to disable color on the copier so it does not error out when a color print is sent to the device?
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The SC296 error on a Ricoh Aficia MP C3000 indicates there is an error with the laser shutter.
The machine detects both the shutter open, and the shutter closed sensors as ON. That is of course inpossible.
You can check the harness of the sensors, or replace the shutter on the laser optics housing unit.
Personally I would just remove the shutter unit. There is really no need for it.
The shutter was designed to protect the light slots where the "CMYK lasers" pass from the laser housing and up to the drums. It was logical to assume that some toner dust would cover the slot glass - but it works fine without it.
The shutter is just a metal piece that is stamped out, and is supposed to catch toner falling down, before it hits the laser unit.
This happened when you take of the toner bottle, replace a new bottle and that put it again the bottle that as bean there before.
You can enter in SP mode and disable this messages.
press yellow key
press 107 in the key pad
Old the red key at least 3 sec.
After that press "COPY SP"
Press on the key pad 5051001 and than #.
Press the OFF button and than press OK on the bottom.
Exit all the way out and reset your machine by turning OFF and turn ON.
Hope that helps.
Hi, the chip on those toner bottles stores information about how much toner is left, so once that chip registers an empty toner bottle, it won't work even if you attach it to a new toner bottle. You'll need the chip from a new toner bottle, or one that hasn't registered no toner.
It could be a clog in the toner tube, but the most likely (and easiest to fix) problem is the magenta DV unit. Replace the magenta DV unit, turn the machine off and back on, and if it still says add magenta toner open and close the toner cover so that it can load toner, then your problem should be gone.
When you say you cleaned the toner "entirely out", does that mean you removed the drum (photoconductor unit) also, and cleaned it out until there was no powder left inside? I bet you did....here's what you've done now, you see, the toner in that machine is what is known as "dual component" vs. "mono component" in many other machines. What this means is that the toner is 'carried' by another product called "developer" in that machine. Guess where the developer is contained?.....inside the drum unit. You have cleaned all the developer out, and so there is no carrier for the toner. Now you'll need to replace the entire photoconductor unit, because you can't get the developer alone -and "yes" like toner they are all different.
It's turning into a costly experiment.
Bye the way. The toner for that machine is cheap - maybe $50 a bottle for the OEM (depends where you are)?, and generic versions tend not to work well in Ricoh. It lasts for about 8000 pages - that's cheap copying if you do the math - but not now.
The black slodges are most likely to be caused by the dev unit dropping black toner. Swap the black devs around and vaccum any loose toner out of the machine. The problem with the other one it that the magenta toner pump could have a fault. I would try this before cleaning the toner tubes.