Question about Dell 924 All-in-One InkJet Printer

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Clear jamming my printer does not want to work. the cartridge bangs from side to side....what do i do??

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The noise means that the encoder strip is missing or covered with ink. It is a clear mylar strip with black bars on it. It connects to a spring on the left, runs behind the carriage thru a slot and to a hook on the right side.

Posted on Jun 30, 2009

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1 Answer

P4350


The carrier slides back and forth on a bar that must slide smoothly. When you open the printer up, the heads come to the center for cartridge removal, so that part of the bar is oiled. Try lightly spraying a silicone or Teflon spray or a drop of high quality machine oil to the bar where the head will go through it, smearing it along the the bar. Another part is the plastic belt with teeth on it that moves the head from side to side. If the teeth have broken off, the head won't move properly. Some of these printers have an entire head assembly where the cartridges set that can be removed after the cartridges are out. If this print head assembly is damaged or worn out you will also get the error. The head damage is usually because some one yanked jammed paper vigorously out, pushing the head out of position, or the print head was moving when something stopped the head.

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you going to have to replace the carriage ASSY. That sound means the carriage is offline and it needs repair or you got something blocking or jammed in the printer so good that its doing this.

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prog: Repair/clear jame if any or new printer


Thanks please do click the accept button for my efforts.

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THis solution I copied from another post. It worked for me as well
First you need to open the printer. Unplug from power. Then lift the scanning device, you can partially remove it when pushing the "hooks" close to where the lid is connected (careful with the cable connections). Then remove three screws in the cover of the bottom part and with some fiddling around you can remove the cover. Again be careful with the cable connections. Of course don't do it if you are worried about warranty or breaking the printer.
The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging.
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1 Answer

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your encoder strip(a transprent strip behind the carriage) is either broken or loosed up and so it is not able to get self aligned.kindly fit the encoder properly or change the encoder if neccessary.encoders are usually very cheap.wish u luck!!

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I loaded to new cartridges into the printer1.gif, switched it on, cartrigde went from one side to the other with a bang, error on printer reads, clear the carrier jam, cn you help?
ed

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