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According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
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To resolve this issue, you will need to restore your iPod to factory settings This means any data (music, movies, contacts, etc.) will be erased and the iPod brought back to it's factory settings (like the day you got it).
To do this, follow the steps below:
1. Make sure your iPod is disconnected and powered off. If it's not already, hold down the power button until the "Slide to Power Off" message is displayed and swipe to turn off.
2. Connect the USB end of the data cable to your computer, do not connect the other end just yet.
3. Connect the other end of the data cable to the iPod and immediately press down & hold the "Home" button.
4. Continue to hold down "Home" button , until the iTunes logo appears and the USB connection is displayed on the iPod's screen.
5. Open iTunes (if it hasn't opened automatically) and a message stating that it has found an iPod that is in recovery mode. (If you don't get this message and the iPod just boots like normal, then the timing between connecting the iPod and holding the home button wasn't fast enough. Try again from step #1).
6. Click the "Restore" button and iTunes will automatically download and install the latest iOS version for your iPod.
The process should take about 20-45 mins, depending on your internet connection. Once complete, the iPod will reboot and your iPod will be restored to factory settings.
Since iTunes requires that all data be synced through there, if you have made any backups to your iPod, you'll be able to re-sync your information back to your iPod at this time.
You need to reset you Ipod to factory default. This will erase everything on the unit but since you just bought it that should not be an issue.
Make sure that the ipod is not connected to your computer yet. but Itunes is running. 1. Power Off the Ipod by holding down the power button for about 5 seconds then sliding the power off. 2. Press and hold the Home button and plug the Ipod back into the computer. Keep holding the home button until you get past the apple logo. You should then be prompted to go into recovery mode on your ipod.
So your iPod was disabled? (it's frequently asked problem, and I'll try tro help you)
Try this (some data may loses may cause of restore): 1. Hold power button and home buttons for 10 seconds. (it will bring you to DFU mode) 2. Connect you iPod to your computer 3. Open iTunes, and it will detect you iPod. 4. Click restore, and it will restore your iPod to the factory reset.
Hope this help! PM me if there's another questions =]
You might be able to restore the iPod,
you just need to put it in a different mode. Try plugging it into your
computer. Press and hold both the sleep and home buttons at the same
time until the screen goes black (can take longer than 10 seconds) then
let go of the sleep button (the button on the top of the unit) while
keeping the home button held in (the button on the front of the iPod).
Keep the home button held in until your computer recognizes new
hardware. You should hear some sort of sound coming from your computer
speakers. That and the "installing new hardware" notice should come up
in your taskbar (this is where you computer shows the clock). Let go of
the home button once this happens. Open up iTunes and then restore it.
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Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!