Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Hp officejst 4215

Printer comes up in fax mode....will not print document, and if you try to print again, all these jobs get put in a queue do you put the printer into just printer mode? thank you...pat

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  • gary miller Nov 05, 2008

    printer is in fax mode and will not print please help



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What the ****! that solution didn't make any sense!

Posted on Oct 16, 2008

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Sory late reply,,,for that matter lets try to do some partial reset...just to refresh all the firmwares that apparently running on that device,,,,try to presS # 3....if problem # 6 for semi full reset....if problem persist again,,,,triy to restore default settings on the can find it on the setup of the printer......gudluck....this is just for future use...make a note on what i said this may help in the future.;;;;;

Posted on Jan 05, 2008


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How do I stop my hp 1010 printer printing docmment I don't want. I am trying to print new ones. it is givingold ones.

If you have tried some of the above options and it didn't correct the issue then your print job is hung in your queue. Open Printers and Faxes and double click the printer in question. You will see a queue that most likely has a job there trying to print. Right click on the line item and select cancel. Most times it will it delete quickly so I wait a minute or so and if it still doesn't clear just reboot the PC while the job says deleting. Once it's back up and running go back to Printers and Faxes and double click the printer again a day make sure the queue is empty. Lots of times when a job is hung there many other jobs piled behind so they all need to be cleared out before you try printing again. Good luck

Feb 27, 2015 | HP LaserJet 1010 Printer

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HP LaserJet 4100 for all applications in windows 7. When I go to print a document and click on print. The print screen exits, the print job doesn't processes, and the print queue stays empty. Noth

Ideas? Yes. I had this happen on an LJ 1000 while trying to print my tax return. I tried emptying the queue, removing power from the printer, etc, etc. What finally worked was to empty the queue (again), disconnect power from the printer, shut down the computer, plug in the printer again, restart the computer, queue up a print job again, and hit PRINT.
Hope this works for you

Apr 11, 2013 | HP LaserJet 4100 Printer

1 Answer

How do i clear print queue , document says deleting but wont finish

go to start-in the run or search box-put in services.msc-hit enter-look for print spooler-left click on it-hit stop-then hit start or restart.
restart pc or go back to printers and faxes cancel print jobs stuck in the queue again.close printers and faxes and open it to check if queue already cleared up.that should do it.

May 27, 2011 | Office Equipment & Supplies

2 Answers

My printer does not respond when I try to print

  1. Check all your connections first.
  2. Open up printers and faxes and see if the printer is labeled 'ready'.
  3. Look to see if you have pending documents by double clicking on the printer icon.
  4. If the printer has simply started to hang then try rebooting the computer and resending the print jobs.

Mar 01, 2011 | HP PSC 1210 All-In-One InkJet Printer

1 Answer


Hi hunter707515

under Win XP :
go to start \ settings \ printers and faxes , select the jobs , clic on documents and cancel .

under Win 7 :
go to start \ devices and printers . Right clic on the printer , select open \ documents in queue \ select documents and cancel
Best regards ,
fanaudi .

Feb 27, 2011 | HP J4680 Office Jet All-In-One Printer

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

1 Answer

How do you clear que on a c6300 photosmart


Windows XP Operating System
Restart the Print Spooler device
  1. Open Administrative Tools.
  2. On the Windows taskbar, click Start , and then click Control Panel .
  3. Click Performance and Maintenance . NOTE: This step is not necessary in XP Classic View.
  4. Click Administrative Tools .
  5. Double-click Services .
  6. Click Print Spooler .
  7. Click Stop to stop the Print Spooler.
  8. Click Start to restart the Print Spooler.
  9. Click OK .
  10. Restart the computer.
  11. Try the print job again.
Manually clear the print queue
  1. Return to the Printers and Faxes folder that you opened in the previous steps.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
Windows Vista Operating System

Manually clear the print queue
  1. Return to the Printers folder that you opened earlier in this document.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
If the issue continues, proceed to the next step. Restart the Print Spooler device
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), click Control Panel , and then click Administrative Tools .
  2. Double-click Services .
  3. On the User Account Control window, click Continue .
  4. Click Print Spooler .
  5. Click Stop to stop the Print Spooler.
  6. Click Start to restart the Print Spooler.
  7. Click OK .
  8. Restart the computer.
  9. Try the print job again.

Oct 03, 2009 | HP Office Equipment & Supplies

1 Answer

Will not print from the computer, Says

I would suggest you uninstall the printer once and instal it again. The drivers might have been corrupted.
Hope this helps

Jun 16, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

I have 1 offline print job in queue but won't let me cansel or print it or anything else due to error 0x000000005. please help if possible!!!!

Restart the computer. If the print job is still listed uninstall the printer completely restart and reinstall it, then restart again.

Apr 26, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Docs in queue won't cancel so I can print another document

turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer

Jan 29, 2009 | HP LaserJet 1020 Printer

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