Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 shows no picture but can hear sound

My xbox 360 shows no picture but only can hear sound. HELP!!
I have tried reconnecting everything, making sure the cables are in the right place and i even opened it and got rid of all the dust. I am unable to contact microsoft because i opened it they probably wont help anyway because they are useless. Microsoft are **** and so are 360 that they made cheaply

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

My sons xbox had the same problem. i took it to a repair shop, and they told me it was a problem that microsoft was aware of. when my son contacted microsoft he was told that since the xbox had been opened, he had voided any warranty. his roomate then contacted microsoft, and was told that they would fix the xbox for ninety nine dollars. he ended up sending the xbox to microsoft without any money, and they sent him a refurbished one that has not had any problems so far. i was told by the repair shop that the problem is caused by the laser. microsoft is well aware that the problem is their fault. my advice is to send it to them. tell them what the problem is. don't tell them that you opened it, even though they will be able to tell. don't send money, they should fix their mistakes. create a big fuss about it if you have to. people tend to fix things to get rid of pain in the **** people.

Posted on Jun 30, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My Xbox 360 will not show a picture you can hear the sound but there is no picture.


1) make sure the video cable is firmly inserted into the back of your xbox 360. Sometimes a loose connection will produce this result.

2) Check the end to your television set and make sure it is in correctly. Is this HDMI ??

3) Cycle the inputs on your tv until it gets back to your xbox 360 and see if the picture appears.

4) If you have this hooked up via HDMI, connect it through another method and go into the video settings in your xbox 360 dashboard and set them to auto detect.

Let me know if this helps.

Jul 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Sound but no picture on my xbox 360


Have you tried the simple but effective, pushing the plugs in harder? And putting the 360 on its side so the disk tray opens forward and you basicly drop a disk onto the tray? And lastly have you tried pushing all plugs and everything in harder? into the t.v and 360?

Jul 15, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont show picture only sound


just did one of those 1 hour ago
running great now
X clamp mod , it fixes so many problems.

Jun 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont show a picture but it has sound


it might bea problem with your actual video cord that plugs into the tv.... umm my xbox has a lot of issues too but ive never had this. id suggest you let it say off for a while and try somebody elses cords that connect the xbox to the tv to see if its an issue with your xbox or if its with your cords. ill also suggest you call microsoft and they can troubleshoot...

please rate my solution :) thanks

May 31, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont show a picture but it has sound


Since your sound works, you know the xbox is booting properly.  Check two things: 1) try another television to make sure it's not the tv.  2) try another cable(from a friend?) to see if the cable is bad.
**Also, if the video settings were saved on an unsupported setting, it could cause the screen to not show video.  If you try these 2 things and you think someone might have saved bad settings, I recall a button combination you can use to reset certain things, and I try to help if it comes to that.

May 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont show on my tv,cant hear sound but no


It's possible that your Xbox is sending out a picture that's higher resolution than your TV can display. Try reducing the resolution of the Xbox video output.

May 12, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Picture will not show


You might want to try the following:

1. make sure that the AV cable is not loose or incorrectly seated in both the Xbox 360 console and the TV
2. make sure that you have the correct AV cable for your TV, to verify that the AV cable is connected correctly to the Xbox 360 console and to the TV, disconnect the AV cable and then reconnect the AV cable to both devices
3. if you are using composite cables, do not try to set any HDTV settings because you may lose the picture
4. make sure that your TV is set to the same video broadcast system as your Xbox 360 console (PAL or NTSC)
Example:
- if your Xbox 360 console is an NTSC console, make sure that your TV supports NTSC
- if your Xbox 360 console is a PAL console, set your PAL settings to PAL 60
- if your TV has a type of picture compensation enabled, disable it
5. reset your Xbox 360 console
- Remove any discs from the disc tray
- Turn off the console
- Turn on the console
- As the console starts, press and hold the Y button, and then pull the right trigger at the same time
- The Xbox Dashboard resets the display settings to the default settings and then automatically restarts the console.
6. Do not take your Xbox 360 console or its accessories to your retailer for repair or for service unless an Xbox Customer Support representative asks you to do this

Mar 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Sound, no picture on my 360


hi there i have repaired many 360 consoles this is a comon problem the gpu chip inside has pritty much had it and died, you will still get sound but no picture this realy isnt repairable nothing short of getting another motherbord for your xbox,

Not is all lost yet xbox will replace your motherbord inside your xbox for free as long as its still under waranty if not when you call them tell xbox that before you lost the picture you had 3 red lights appear on the front of your console this repair is covered for 3 years from date of purchase

you can contact xbox with these numbers for the uk

0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
or if in the US

1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time if you live in any other Country or Region please go here to get the correct number http://www.xbox.com/en-US/ChangeLocale.htm its always better to speak to them on the phone as creating a repair online cant be a pain Hope This Helps GOOD LUCK

Feb 04, 2009 | Microsoft Xbox 360 Console

1 Answer

No Screen on the Xbox 360.


i would help you but i have the same thing my did that to but my xbox show me colors then it whent to black screen and says to call xbox/support

Oct 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


hi, did u check the pins of the socket,, maybe the problem was there,, ,, if the socket is worn its just like that,, no video or sound,, just clean it firs,, then if its not work,,, just leave 2 expert near you,,,,

Mar 02, 2008 | Microsoft Xbox Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

213 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...