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Acer TravelMate 2420 overheating and Power management problems Hi, I bought a used Acer TravelMate 2420 laptop (WinXP, RAM 1 GM, hard disk 40 GB, Intel Celeron M processor 1,50 GHZ) and since the beginning it had overheating problems and also some issues with power management. And yes, I know it was a stupid thing to buy it, but knowing it doesn't help. Now the problems: 1. Whatever I do, it keeps overheating, even if no programs are opened. The laptop's fan works very vaguely, and I can hardly hear any sound of it. At first it didn't trouble me much, as it was winter and it would still work, although heated up. I also bought an USB fan pad (2 fans), and it helped for some time. But now, when the air temperature is over 30 degrees, the laptop just "freezes" in the middle of work and stays like this for about 20 min, or just suddenly shuts down completely. 2. I can't turn it off if the power supply is on - I have to unplug it just before the computer shuts down, otherwise it keeps on restarting. Also I can't use it without a battery, as it doesn't turn off in any way (even pressing the power button for a long time doesn't help), and I have to unplug power supply (which ain't no good for computer). What I already tried to do: 1. Re-installed Windows, installed updates. 2. Checked the computer with various antivirus and antimalware programs (Avira, AVG-free, Malwarebytes' Anti-malware, Spybot Search and Destroy, Ad-Aware). 3. Installed additional Acer utilities: Acer emPowering Framework, Acer ePerformance Management, Acer ePower Management - but they basically didn't let me change anything important (like the fan speed, for example). With PowerManager I changed the CPU speed to Medium, well, it helped a little bit, but the comp. is totally slow now (and still overheats) ... 4. Instaled SpeedFan to speed up the fan - but it didn't detect any fan in the computer! 5. Oh and of course I disabled all the unnecessary programmes (by modifying msconfig -> startup). 6. Dismantled the laptop (removed the hard disk and the keyboard) to see if the fan isn't clogged, but I still couldn't reach it, there's a metal plate under the keyboard, also blocking CPU. So I just used a vacuum-cleaner as much as I could reach, but of course it didn't change anything. 7.Updated the BIOS. I've read quite a lot now about these laptops, and seems like they all have this overheating problem, but it's usually solved by using a ventilating pad (which helped in my case a bit, but basically didn't solve the problem). I didn't found anybody having these power problems, so I guess maybe a previous user made some stupid modifications... I just don't know how to fix them now. So, if anyone would have some advices, it would be really appreciated.

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  • aija_smith Jul 01, 2009

    Well, the problem is - I can't reach the ventilator to clean it... this laptop is really horrible and I don't know how to dismantle it - after removing all the screws I can only take out the keyboard and the hard disk, but the vent is still covered (there's a metal plate under the keyboard).

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What I'm going to tell you will be frowned upon by most people but I have a Toshiba that is still working after ten years among other laptops. If you have a compressor or go to someone who has one(Compressed air is available but not strong enough in my estimation), find the fan on the bottom and blow that ****** out, then blow from the outlet side. I take the bottom off of mineby removing a few tiny screws and then I can really clean it out. You will be amazed at the difference. Make sure and keep the stream of air in that area and not blow dust up where it shouldn't be :>) Let me know.

Posted on Jun 30, 2009

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Man **** acer ... there support is like **** ....

this model has a ******* problem when you form the whole disk and and install a fresh copy of xp the problem will start
1- the battery wont charge always 0% some told me its because the power ACPI witch come with the xp and there isn’t any power ACPI update for this model so you wont be able to charge or use ur battery and it will start to heat coz of that you wont be able to install a fresh xp only if you put this ******* laptop in front of the aircondition
2- some told to solve this problem u must flash the bios coz it control the ACPI .. so i tried to flash the biso witch i downloaded from acer ... but it wont flash in xp mode when the battery is 0% ...ok in dos mode it also wont flash when memory is running and battery under 30%
3- there is no recovery cd not with the laptop or in the support site
4- acer didn’t give a **** to provide any help ..

more than 2 weeks trying to fix this problem but in the end i decided to throw it from the 25th floor and end this ****
i dont recommend any one to buy any acer laptops
try deferent brand

Posted on Dec 27, 2009

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