Question about Canon i9900 InkJet Photo Printer

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My canon i9900 inkjet printer wont print. The grren light flashes once followed by 5 orange flashes.

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  • Canon Master
  • 13,433 Answers

Hello,

The problem is possibly the print head or worse - reseat the printe head and the ink tanks properly.

If the lights still flash try to reset the printer
Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:

  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.

if the problem is not solved and you may have a Service required error message on your computer screen, then Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

Service locator: http://www.usa.canon.com/consumer/controller?act=ServiceLocatorAct&fcategoryid=232&modelid=9870

Posted on Jun 30, 2009

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Probably your waste ink counter. Should be cleaned or replaced before resetting but usually you can get away with resetting once.
1. Start with printer OFF
2. Hold down RESUME and then hold down POWER
3. Release RESUME
4. press RESUME twice, then release POWER
5. let green light blink until printhead has finished moving.
6. Select functions below with RESUME, execute with POWER

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try this Probably your waste ink counter. Should be cleaned or replaced before resetting but usually you can get away with resetting once.
1. Start with printer OFF
2. Hold down RESUME and then hold down POWER
3. Release RESUME
4. press RESUME twice, then release POWER
5. let green light blink until printhead has finished moving.
6. Select functions below with RESUME, execute with POWER

0 presses - green light - Test Print (exit service for i960)
1 press - orange light - EEPROM info print
2 presses - green light - EEPROM initialise
3 presses - orange light - reset waste ink counter.

one by one

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1 Answer

Pixma i9900 orange light flashes 5 times


hi guys,
Flash in orange 5 times indicates that the printhead is faulty so that the printer cannot detect the printhead. Rarely, faulty logic board and carriage unit may cause the same problem.
Regards,

Source:
Canon Inkjet Forum

Dec 13, 2008 | Canon i9900 InkJet Photo Printer

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I have a cannon i9900, it has always worked perfectly. For the past week I can not print anything. I reinstalled software today still down, I see one green light followed by 5 yellow flashes (keeps...


Dear Bill,
Flashing 5 times in orange indicates that print head error occurs so it cannot be detected properly by the printer. To make it sure, install a good print head in the printer. Is the problem fixed?. If the problem still persist, carriage part may be faulty. Overall, the print head is the most faulty part in this case. So, you need to replace the print head with new one.
Regards,

Source:
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mine does the same thing and I've been trying for months to fix it...will not print. I reccommend switching to Epson...better quality prints anyway!

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