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Replace Coupling, Now it's making a rapid CLICKING noise.

I have a Kenmore 90 Series 20922990 Washer. The agitator had stopped working and the machine also would not spin. I searched online and found out it was probably the motor coupling. I followed the instructions, opened it up, and replaced the coupling (it was broken). I put it back together, and it worked nicely for a few minutes, then it started making a very rapid clicking sound and stopped agitating. I opened it up and put back two more times to make sure everything was in place. Now I'm afraid there is something else wrong. Also, when I took it apart the FIRST time, there was a puddle of dark brown/black gunk under the machine.

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  • umm_mahmoud0 Jun 30, 2009

    Hi, Thanks for the info!

    No, I never turned the machine on its side or tipped. I found instructions on how to open it from the front. Is the bad transmission what's causing the awful grinding/clicking sound? Also, are there any pictures somewhere online to help me along? That was really useful when I replaced the coupling.

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  • 5,911 Answers

That dark brown gunk is the oil from the gearcase (transmission). If you had the washer tipped back, or laid it down, you shouldn't have. The oil will leak out. Leaking oil is also a symptom of a transmission going bad. It sounds like you need to replace the gearcase now. They aren't that expensive if you shop around. Searspartsdirect.com and appliancepartspros.com carry them. The part number is 3360629. The following link explains how to replace one if you decide to perform this repair yourself:

http://www.fixya.com/support/r699497-replacing_gearcase

If you have any questions, plese let me know. I hope this helps you.

Posted on Jun 30, 2009

  • Jeff Rockwell
    Jeff Rockwell Jun 30, 2009

    More than likely, the grinding noise is coming from the gearcase. Needless to say, a gearcase devoid of oil won't last long. You can use appliancepartspros.com or searspartsdirect.com for exploded view diagrams of your washer. Use your model number for your search criteria. The gearcase will be listed as item 9 under the "Brake/Clutch/Gearcase" heading. I do not have any other photos to show you. If you need more assistance than the step-by-step instructions I gave you, please let me know and I can guide you through the process. It's not as difficult as it seems. NOTE: If you order a new gearcase, make sure it remains in the upright postion when shipped. There are instructions on the outside of the packaging, but sometimes the delivery personnel don't follow this advice. If it is delivered laying down, the oil can leak out. I've experienced this before.

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