Question about Lexmark T640 Laser Printer

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Error code 917.00 "service transfer roller" won't clear

This is on a Lexmark T640 laser printer.

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This is a transfer roll error. Take the toner cartridge out and clean the area under it. The transfer roll is a roller which is right under the toner cartridge. make sure the ie is clean . It may need to be replaced.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Jun 30, 2009

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1 Answer

What is the service transfer roll? What does it look like? How do I replace it for the classroom printer?


Most often caused by high voltage power supply caused by toner spill. It is located bellow the transfer roller under the paper guide.

Oct 18, 2013 | Lexmark T640 Laser Printer

1 Answer

Service transfer roll


Hi, The transfer roller is the roller located untherneath the tonercartridge. Partnumber 40X0130

Oct 18, 2013 | Lexmark T640 Laser Printer

1 Answer

Printer displays 917.00 print error. seems to be transfer roller. changed the transfer roller same error.


The exact definition of this error is "Problem with transfer-transfer servo start error"... NOT the transfer roller. The service manual directs you to the Transfer roll service check.

The service check tests for proper operation of the HVSP, system board, and sensors.

The most likely cause of your problem is the HVSP ( High Voltage Power Supply ).

Change the HVPS and you should be good to go!

Feb 28, 2011 | Lexmark T640 Laser Printer

1 Answer

Error code 917.00


Step Action 1 Turn off the printer and let the printer sit, powered off, for one minute. 2 Power the printer back on. 3 If the 917 error does not return on power-up, try printing a few pages. If the error does not return during printing, this may have been an isolated incident. Continue using the printer as before, but pay close attention to it for the next few days to see if the error returns. 4
If the error returns on power-up, as soon as you try to print, or re-appears at a later time, inspect the transfer roller. (Click the links in the steps below for images.)

  1. Turn the printer off.

  2. Open both the lower front cover and the upper front cover of the printer.

  3. Remove the toner cartridge and place it aside.

  4. Look at the transfer roller. Make sure nothing is stuck on the roller or wrapped around it. If you find any obstruction, try your best to remove it without damaging the transfer roller or knocking the roller loose.

  5. Make sure the transfer roller is not loose or damaged. If the roller is damaged, the roller will need to be replaced. Please contact Lexmark Technical Support or a local authorized service provider for further assistance.

  6. Spin the transfer roller. Make sure it spins freely.

  7. If the transfer roller appears to be fine, reinstall the toner cartridge and power the printer back on.

  8. Try printing again to see if the error message returns.

If the 917 error still will not clear, or if the error continues to occur intermittently, the printer will likely require service. Please contact Lexmark Technical Support or a local authorized service provider for further assistance. See Contacting Lexmark below for more information.

Jan 11, 2011 | Lexmark T642 Laser Printer

1 Answer

I received an message 917.00 service transfer roll. How do I fix this ?


Here's an article on A 917 or 917.00 Service Error Is Appearing on a Lexmark T640, T642, T644, or an X64xe Series Printer. Just click on this link: http://bit.ly/aQD8jS. Follow the recommended actions. If error won't clear, printer may require service. Don't hesitate to contact Lexmark technical support for assistance. Thanks.

Aug 06, 2010 | Lexmark T640 Laser Printer

1 Answer

Lexmark T640 Error 917.00, I have changed the


you need to change the high voltage power supply to fix this error i have found this to be the problem 98% of the time and i do csome 1200+ repairs on these printers a year

Nov 27, 2009 | Lexmark T640 Laser Printer

1 Answer

917.00 service trasfer roller


That transfer roller is available at www.precisionroller.com for $39.95

Sep 25, 2009 | Lexmark T640 Laser Printer

1 Answer

Lexmark T640, 242.10 jam error


Please go www.lexmark.com >>Technical Support.

Place the T640 model number into the first search box. When the T640 block opens up do a search for "ENUS23982."

Don

Jun 10, 2009 | Lexmark T640 Laser Printer

2 Answers

Lexmark t644 error code 917.00


This error indicates that there is a charging problem with the transfer roller. You could start by cleaning the contacts for the transfer roller (power off printer first). The transfer roller is the black foam-like roller under the toner cartridge. Handle it with paper because the oils on your hand could damage it. To remove it, just pry under the far left side with a screwdriver. Lift and pull to the left to remove. If this does not fix it, then you have a more serious problem. It could be one of the arms or the HVPS.

May 07, 2009 | Lexmark T642 Laser Printer

1 Answer

917.00 srvice transfer roller


1) How many pages per month do you print?
2) How long have you owned the printers?
3) Possibly just need to order a maint. kit depending on answers.

Let me know!

Jul 24, 2008 | Lexmark T640 Laser Printer

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