Question about HP Officejet 6310 All-In-One InkJet Printer

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My HP 7110 Officejet says ''scanner failure.'' It will not let me fax or copy. How do I fix this?

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If you can remove the glass, you need to clean the lamp and mirrors in the scan assembly, this error happens after the lamp ages and dust gathers on the scan mirrors. It's very expensive if you can even find a new scan assembly.

Posted on Jun 30, 2009

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2 Answers

Need to set up scanner on officejet 7110.


Connect the printer to the system and power on the printer. Start the system let it boot completely, put the CD that came with the Printer and install the drivers . From the same CD, run the setup to install the scanner software for the printer. Read cafefully the instruction on each installation wizard window that opens and follow the instructions.

However, if you are using windows 7 Operating system, just install the printer driver, go to start, All Program, Windows Scan and Fax. Lunch this and with it you can scan your document

Jan 26, 2010 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Problem receiving faxes with hp officejet 7110


Most likely it is a phone line problem, not ypur machine. Fax modems work or they don't work.

make sure your phone line is not digital.

Mar 16, 2009 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Won't copy or fax, scanner failure


Uneconomical to replace the scanner assy. sorry

Feb 17, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Hp officejet 5610 Wont scan . Print. Copy


your printer is dead and is uneconomical to repair. sorry

Jan 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Scanner Failure, 'Power off and on' message - therefore, fax will not work


Scanner failure will not let you to make copies nad scan but you will be able to print from computer and receive fax.

Even then try the steps mentioned bellow:

Remove both the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector (If possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Now try printing Printing from computer,
If you are able to print from computer you should be able to receive faxes.
Try printing a test fax.

Press Menu/Setup> Then press the right arrow key to locate Tools> Then Press Ok> Again press the right arrow key to locate Run Fax Test> And press OK

Check to see if it prints a Fax test

Good Luck

Aug 29, 2008 | HP OfficeJet 7110 All-In-One Thermal...

2 Answers

Scanner failure


You can copy, but not scan or fax from the flatbed...

You can copy, but not scan or fax from the feeder...

 

Am I reading this correctly?

Oct 18, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

SCANNER FAILURE


first you try with changing the usb cable and see. bye

Sep 28, 2007 | HP Officejet 4215v All-in-One Printer

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