Question about PUR (FM-9500) Air Purifier

2 Answers

I have a pur water filtration system model fm-9400 that leaks where connected at the faucet. don't have a manual. may be missing one of the washers. where can I find manual? thanks

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Manual can be downloaded from PUR website.

http://www.purwater.com/manuals/HFM_OM_Final%202.pdf

Posted on Aug 27, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem with it falling off the faucet, as does everyone obviously. I only had it one week. I called Pur at the customer service number on their website. Be prepared for a long wait, but it is definitely worth it. They have this problem a LOT and have assigned a special button to push if you have this problem. You go directly (well after a very long wait) to something I guess they call www.katz.com. If you used adapter A they have a FREE replacement adapter to stop the problem of it falling off. It is a metal thread adapter (not the plastic one that strips so easily) to replace it. They send it FedEx and it takes 7 business days. I just talked to them about an hour ago and they are sending it right out. Now I just hope the system itself is not ruined from the falls it has taken. If so, back to the store with the whole thing to be replaced. At least I will already have the better adapter this time.

Posted on Jan 23, 2013

  • la_barnes
    la_barnes Jan 23, 2013

    I had the same problem with Pur Water Filtration System Model FM-9400B with the unit falling off the faucet, as does most everyone with plastic adapter A. I only had it one week. I called Pur at the customer service number on their website. They have this problem a LOT and have assigned a special # to push if you have this problem. You go directly to something they call www.katz.com. Be prepared for a long wait...took me about 15 minutes to talk to someone. If you used adapter A they have a FREE replacement adapter to stop the problem of it falling off. It is a metal thread adapter (not the plastic one that strips so easily) to replace it. They send it FedEx and it takes 7 business days. I just talked to them about an hour ago and they are sending it right out.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

There are 2 holes on underside of filter housing & when turn on filter water , out both holes, why I hate running it as you don't know if you are getting filtered water from both holes.Help


The main problems I'm seeing on these posts for this filter are design and operater issues. 1. I never run hot water through the unit in filter mode. 2. I never run cold water through the filter turned on high (pressure issues arise), it doesn't filter the water any faster. You just want enough flow to run through the filter. 3. The steel sleeve was a good solution (again pressure) but came up alittle short (ie my epoxy fix). 4. The light is powered by a chip batterey that is unreplaceable and may be bad. Try reinstalling the cartridge. I personally pay no attention to the lights other than a clue. I change my filter when the taste changes or there becomes a flow issue. 5.There are filter screens prior the filter that can become clogged if you live in a poor water area. 6. The filtered water only comes out of the spigot and no other leaks (something loose or pressure issue).

Sep 30, 2013 | PUR (FM-9500) Air Purifier

1 Answer

Why is my Pur faucet filter so slow? It was not before


You either need to clean the the screen filters prior to as they may be blocked. The filter cartridge itself my need to be changed as you don't say how old it is.

Aug 29, 2013 | PUR 3-Stage Vertical Faucet Mount Gray...

1 Answer

What can be done to repair a leak from a tiny hole on the bottom of PUR water filter?


I am having the same issue. I've just replaced the filter and it started leaking out of this hole, where it never had before.
I am thinking that maybe the filter isn't seated properly, and that's causing the leak. But I have attached a picture of the hole in question. Any advice would be helpful. Thanks!



16338748-yk0u0azcqqdkdok2b0oshkdn-1-0.jpg

Feb 03, 2013 | PUR (FM-9500) Air Purifier

1 Answer

Which glue to reattach chromed plastic to plastic?


Use old fashioned model cement. Not the child safe type. The old type will melt the styrene to the styrene. The new stuff only fills the gap but never really makes a good bond.

Mar 10, 2009 | PUR (FM-9500) Air Purifier

1 Answer

Red led light on constantly


electronic circuit needs replacement

Feb 01, 2009 | PUR (FM-9500) Air Purifier

1 Answer

I have a PUR 200 water filter/hot and cold dispenser and the cold


I have the same problem as both stated earlier. The cold water is not working and the night light does not work.

Jan 21, 2009 | PUR Air Purifiers

1 Answer

Leaking at the base of the unit right below where it screws into the facucet. Purchased on 7/2008.


I've had the same problem with my 9600. Leaked no matter what I tried. The best thing to do is contact Pur at this address and explain your problem.

http://www.softcoin.com/p/handler?target=general&action=displayPage&sid=1650&pageId=252

Fill out the form and they will get back to you. Most likely they will send you a new unit.

Jan 12, 2009 | PUR (FM-9500) Air Purifier

4 Answers

Can't remove the filter from my Pur Flavor Options faucet mount water filter


When mine gets stuck I stick the handle of a fork or spoon into the hole where the water comes out and use that to unscrew it. Works like a charm every time.

Aug 04, 2008 | PUR (FM-9500) Air Purifier

1 Answer

Water filter


electronic circuit needs repair

Jun 01, 2008 | PUR (FM-9500) Air Purifier

3 Answers

Water Filter Leaks


Since you weren't very specific where it leaks or when it started (like after a filter change) it could be tough to troubleshoot this leak.

If it is leaking at the faucet connection try tightening up where it screws onto the faucet. Depending on your strength (or lack of) you may need to use pliers to get a tight connection. Don't go crazy tight or it will crack the plastic fitting. If it still leaks remove the unit from the faucet and check the rubber washer inside where it screws onto the faucet. Make sure it's still there and is centered inside the cup and seated properly. Then reattach the unit to the faucet and tighten it well.

If it's leaking from the main body try removing the filter and reinstalling it making sure you have seated the filter properly and screwed on the cover correctly, and all the way. When it is tight the water outlet will be exactly at the bottom of the unit. Sometimes it's tricky getting it tight enough especially with wet hands.

Finally, if the leak is coming from the filter on/off selector this could be tough to fix. I would try firmly pushing and pulling the selector knob in and out several times while in both the on and off positions. This may re-seat the leaking seal. I wouldn't be too hopeful about this fix though. You may need to replace the unit if this part is leaking.

Nov 18, 2007 | PUR (FM-9500) Air Purifier

Not finding what you are looking for?
PUR (FM-9500) Air Purifier Logo

1,562 people viewed this question

Ask a Question

Usually answered in minutes!

Top Air Purifiers Experts

kakima

Level 3 Expert

102366 Answers

yadayada
yadayada

Level 3 Expert

75797 Answers

Brad Brown

Level 3 Expert

15557 Answers

Are you an Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...