Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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Unable to scan document - Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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Is your copier networked. If not get a technician to network it: they will need Canon Network Multi-PDL Printer Kit C1 and to upgrade firmware of copier using SST.

You have to use the ethernet port for scanning. Get the Canon Network ScanGear Tool (available from Canon website, google it). Don't get the colour version as this copier scans in B&W. This software comes with a manual so read it.

Install the Tool, Open it Discover your copier, Press Test Connection then exit the tool.

Press the Options/System Blue Button, On right of Copy/Fax/Mailbox on Control Panel. Then press online

Use a program such as Word or Adobe Acrobat to scan the document. Tell it to use Network ScanGear.

When finished scanning press offline button.

PCMania this is an old copier not a cheap home user multifunctional. Your solution is definitely wrong.

Posted on Jul 17, 2009

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Try to add your printer so that you can scan, just click start of your computer then go to all program the add printer or scansoft then restart your pc to take effect

Posted on Jun 30, 2009

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