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Problem is either the cartridge or the fuser. Put paper in the manual feed tray(tray 1) Print something. When the paper gets 1/2 way into the printer, open the top cover. Pull out the toner, look down at the paper. If it has the smudge replace the toner. If no smudge, replace the fuser.
See its a very common issue.the right side of the drum has moisture on it.remove the toner and drum and apply a hot air blower on it for some time also clean the printer internally.reinsert the toner and drum.
check by printing few pages the smudging on the right should go within 10 to 12 pages.
if the smudging doesnot go away then its time to replace the drum to solve the issue.
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.
If the smudges are gradually fading then it's likely just excess toner hitting the fuse drum. Try a few cleaning cycles/test prints and see if that makes it go away. If not, see if you can get a replacement toner.
Usually ghosting is caused by the fusing unit, which usually means that it needs replaced to be honest. You could try getting into the fuser and giving the rollers a wipe, they may have dry toner on them which could also cause the fault. but i'd say the fuser could need changed!!!
Hope that helps
fuser is usually replaced as a assembly, it's the hot bit a back.
Can only be two things the drum or the fuser as our headstrong friend has correctly explained.
More than likely it is the drum they last about 4 toners i think.
Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).
Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine
Hi, try to pull out complete process unit(cartridge) with toner box .You have cleaner(blue or green color) move this cleaner from right to left side 4 or 5 times.Note that cleaner MUST be in home position-right side when you finish.Check print.
If problem still persists, you must do following:take away small grey plastic cap on left side of cartridge,then push complete charge corona(part with cleaner on top of it) to left side just enough to lift right side of corona from cartridge.Pull out that corona and you can see drum and developer roller. Turn the gear on drum,and look for smudges on black developer roller.Try to clean smudges with brush or with dry cloth.Toner will again attract to that area,but regular.