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I dropped the camera on the table a couple of times, twisted the front of it. Suddenly the lens retracted into the camera, the beeping quit, and now I can take pictures again. The Samsung website is horrible.
get a butter knife or any thin object like that
and use it to push out the lens and turning it on at the same time
you will hear a clicking noise which is normal
once completely out, use your hand with a gentle but firm presure move it form left to right
and then hopefully it should work after that
Mine got stuck with lens out. The batteries were new so I never imagined it could be the batteries, but they were cheap ones so I recharged a pair of good ones and once I put tried them on it worked just fine again. Conclusion, the "new" cheap batteries had only enough energy to turn it on and then they couldn't give it enough energy to make it work anymore and that's why I couldn't retract the lens or even turn it off properly. So in your case, try using a couple of good and new batteries.
A temporary fix to power up is to press the menu and power button at
the same time. When the lens is extended and it beeps, on my camera ,
the lens is *stuck* Give it a gentle tug , then try the power button
OMG! so i read all these suggestions and nothing worked or i was just confused..tried the tapping thing but didnt work..so i finally just kept twisting the lens and pushing it in and out..it doesnt really move but i was angry and hoping this was doing something..i turn my camera back on a IT WORKIN AGAIN:) im so happy becuz i was so pissed that i had to buy another camera but i suggest trying this method if the table tapping dont work..OH and my lens didnt look crooked at all so if urs look straight and stilling doing stupid beep thing ,,,try this!
I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.
I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.
So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.
Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.
As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.
The battery packs in these units dont have a very long "shelf life" meaning when you charge the battery you need to use it within a few days or it will loose charge. Have you tried a fresh charged battery? They are very power hungry devices and the more advanced they get the more power they need. How old is this unit? how many charges have you put on the pack? it may be time for a second pack. An emergency backup pack good power is key nowdays.