Question about NetGear RangeMax 240 WPNT121 (WPNT121NA) 802.11g/b Wireless Adapter

3 Answers

Problems with netgear software or possibly worse

Hi, for about 3 months, i was able to use the netgear connection utility with no problem (netgear rangemax 240 WPNT511 PC Card). now, the only way, i could have an internet connection is using the windows software. the first time this started was i think it dropped my connection and i wasn't able to connect using the netgear software ever since. the main problem is, could this be a possible reason why my legacy 802.11g adapter and the netgear Airgo MIMO won't work together? Is my router a problem (netgear software says, connected with router but problem with router BUT then again, when i connect to windows, there's no connection problem. only when my 2 cards are accessing the router together where there seems to be a conflict-i.e. no internet connection)? or the netgear adapter because of conflict of whatever. Pls. help me. I need to know if I'll buy another netgear so there wouldn't be a conflict and what's wrong with my netgear utility software?

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Wireless Adapter Installation

A. Install the software.

Note: Firewall and anti-spyware need to be disabled. They sometimes treat software installation as a behavior of a spyware and therefore will prevent installation.

Windows XP:

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter Resource CD into your CD-ROM drive. The CD main page shown at the right will then load.
3. Click the Install Driver & Utility.
4. Please make sure that you follow the Install Shield Wizard steps. Click Finish when done and turn off your computer.

Windows 2000/ME/Win98SE:

Note: Windows 2000 may require you to be logged on with administrator rights.

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter resource CD into your CD-ROM drive. The setup page will then load.
3. Afterwards, click on the Install Driver & Utility link.
4. Make sure to follow the Install Shield Wizard steps, and click Finish when done to restart your computer.

B. Install the adapter.

Windows XP:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Please insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. When the Found New Hardware Wizard displays, please click on Next and then follow the prompt. If you are prompted with a Windows XP Logo testing message, just click on Continue Anyway.
5. After the installation completes, click Finish to close the wizard.

Windows 2000/ME/Win98SE:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. On the Found New Hardware Wizard, click on Next, then follow the prompt to proceed.
5. After the installation completes, click Finish to close the wizard. Please make sure that you can see the NETGEAR icon located at the lower right portion of your computer screen.

Note: If Windows displays Digital Signature Not Found warning, click Yes to continue.

C. Configure the NETGEAR adapter.

1. Please Double click on the NETGEAR icon on the right lower end portion of your computer.

Note: If you do not see the icon, click on Start and go to Programs. Locate the NETGEAR Utility and click on the NETGEAR Smart Configuration Utility.

2. Click on the Networks tab.
3. Click on the Scan button.
4. Select the Network Name or SSID of your wireless network.
5. Click on the Connect button.
6. You will be directed to the Settings tab.
7. Type a name for the Profile.
8. The Network Name (SSID) will be the same with your wireless network.
9. Make sure that the Network Type is set to Access Point (Infrastructure).
10. Select the Security that you are using on your wireless router.
11. Click on Save Profile.
12. Click on the Apply button.


Getting an intermittent wireless connection can be attributed to the following factors:

a. 2.4 GHz wireless interference
b. Wireless settings of your router
c. Location of the devices
d. Obstacles

You may also refer to the common causes of interference:

Window in brick wall 2dB
Metal frame, glass wall into building 6dB
Office wall 6dB
Metal door in office wall 6dB
Cinder wall 4dB
Metal door in brick wall 12.4dB
Brick wall next to metal door 3dB

In order for us to isolate the problem, please refer to the steps below:

1. Avoid obstacles.

a. Try to move the router to different locations in order to get better connectivity. We suggest placing the router on high location to avoid obstacles that may be blocking the signal.

2. Reduce wireless interference in the area.

a. Try to move the router away from devices that are operating on 2.4 GHz frequency like your cordless phones and microwave ovens.
b. Try to move the router away from windows. Windows let in interference from the outside world.

3. Adjust the wireless settings on the router.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. For security reasons, the router has its own username and password. When prompted, enter admin for the Username and password for the Password, both in lower case letters.

Note: If it doesn't take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you can't remember the password, you need to reset the router and run the Setup CD to reconfigure it.

d. Click on Wireless Settings under Setup tab.
e. Change the Network name or SSID to your preference.
f. Change the Mode to g and b only.
g. Change the Channel to 11, 1, 6 or 9.
h. Click on the Apply button.
i. Reconnect your computer to the wireless network and see if it fixes the problem.

Note: If the problem persists, you may need to upgrade the firmware of the router.

4. Upgrade the firmware.

a. Please verify the router version and model either underneath or at its side panel.
b. Go to http://kbserver.NETGEAR.com/downloads_support.asp and please select the model of the router.
c. Click the appropriate version of the router.
d. Select the link of the latest firmware. Click the button Right-click and Save to Download. Save the file to the Desktop.

Note: Please perform firmware upgrade with wired or Ethernet connection only. If your computer has wireless connection, then please disable it first.

e. Before upgrading, please write down all current settings since you need to enter them manually.
f. Using the computer hardwired on the router, please access the router’s setup page again by going to http://192.168.1.1 or http://www.routerlogin.com/basicsetting.htm
g. Click on Maintenance and then Router Upgrade.
h. Click on Browse and locate the upgraded file in your Desktop. Then click on Upload.
i. Please wait for the router to reboot.

5. After a successful firmware upgrade, you need to reset the router.

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

Note: Resetting the router will erase all the settings so it needs to be reconfigured afterwards.

The router can be reconfigured using the setup CD or by manual configuration.

Posted on Aug 16, 2009

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  • check this thing that both of your computers are st on DHCP mode...
  • because if any one of your computers is seton static ip then there will be IP confliction..
  • But as u asked, there in no issue with 802.11g and MIMO technology...
  • check ur computers and then revert back to me..

Posted on Jul 13, 2009

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  • 127 Answers

I use to work for netgear and i can say that this is a general problem with netgear utility. if your wireless is working only with windows utility then that doesn`t mean that your adapter is faulty.that means there is bug in the netgear utility which will be fixed by netgear in the next release.see pal.if you want to check.you can disable wireless zero configuration by going to start - run - typing services.msc then try to connect with netgear utility.if it doesn`t work try disabling firewall and antivirus. you can`t upgrade the netgear software because they do not have upgraded software because it`s new so you have to wait for the new software to be out.

Posted on Jun 10, 2009

  • Faisal Ahmed
    Faisal Ahmed Jun 10, 2009

    I use to work for NETGEAR.you don`t need to buy a new netgear device.it`s a general problem with some netgear utilities please keep on using windows utility.if you have to connect everytime after you restart your comp then goto start - run type msconfig and press enter then goto startup and uncheck your netgear adapter.press apply and OK or close.there is a bug in the utility which will be fixed with the next software release.and as far as your internet problem is concerned you need to upgrade your router`s firmware.

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Wireless Adapter Installation

A. Install the software.

Note: Firewall and anti-spyware need to be disabled. They sometimes treat software installation as a behavior of a spyware and therefore will prevent installation.

Windows XP:

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter Resource CD into your CD-ROM drive. The CD main page shown at the right will then load.
3. Click the Install Driver & Utility.
4. Please make sure that you follow the Install Shield Wizard steps. Click Finish when done and turn off your computer.

Windows 2000/ME/Win98SE:

Note: Windows 2000 may require you to be logged on with administrator rights.

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter resource CD into your CD-ROM drive. The setup page will then load.
3. Afterwards, click on the Install Driver & Utility link.
4. Make sure to follow the Install Shield Wizard steps, and click Finish when done to restart your computer.

B. Install the adapter.

Windows XP:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Please insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. When the Found New Hardware Wizard displays, please click on Next and then follow the prompt. If you are prompted with a Windows XP Logo testing message, just click on Continue Anyway.
5. After the installation completes, click Finish to close the wizard.

Windows 2000/ME/Win98SE:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. On the Found New Hardware Wizard, click on Next, then follow the prompt to proceed.
5. After the installation completes, click Finish to close the wizard. Please make sure that you can see the NETGEAR icon located at the lower right portion of your computer screen.

Note: If Windows displays Digital Signature Not Found warning, click Yes to continue.

C. Configure the NETGEAR adapter.

1. Please Double click on the NETGEAR icon on the right lower end portion of your computer.

Note: If you do not see the icon, click on Start and go to Programs. Locate the NETGEAR Utility and click on the NETGEAR Smart Configuration Utility.

2. Click on the Networks tab.
3. Click on the Scan button.
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6. You will be directed to the Settings tab.
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8. The Network Name (SSID) will be the same with your wireless network.
9. Make sure that the Network Type is set to Access Point (Infrastructure).
10. Select the Security that you are using on your wireless router.
11. Click on Save Profile.
12. Click on the Apply button.

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3. Right click on Wireless Zero Configuration again and click on Properties.
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Wireless Adapter Installation

A. Install the software.

Note: Firewall and anti-spyware need to be disabled. They sometimes treat software installation as a behavior of a spyware and therefore will prevent installation.

Windows XP:

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter Resource CD into your CD-ROM drive. The CD main page shown at the right will then load.
3. Click the Install Driver & Utility.
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Windows 2000/ME/Win98SE:

Note: Windows 2000 may require you to be logged on with administrator rights.

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter resource CD into your CD-ROM drive. The setup page will then load.
3. Afterwards, click on the Install Driver & Utility link.
4. Make sure to follow the Install Shield Wizard steps, and click Finish when done to restart your computer.

B. Install the adapter.

Windows XP:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Please insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. When the Found New Hardware Wizard displays, please click on Next and then follow the prompt. If you are prompted with a Windows XP Logo testing message, just click on Continue Anyway.
5. After the installation completes, click Finish to close the wizard.

Windows 2000/ME/Win98SE:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. On the Found New Hardware Wizard, click on Next, then follow the prompt to proceed.
5. After the installation completes, click Finish to close the wizard. Please make sure that you can see the NETGEAR icon located at the lower right portion of your computer screen.

Note: If Windows displays Digital Signature Not Found warning, click Yes to continue.

C. Configure the NETGEAR adapter.

1. Please Double click on the NETGEAR icon on the right lower end portion of your computer.

Note: If you do not see the icon, click on Start and go to Programs. Locate the NETGEAR Utility and click on the NETGEAR Smart Configuration Utility.

2. Click on the Networks tab.
3. Click on the Scan button.
4. Select the Network Name or SSID of your wireless network.
5. Click on the Connect button.
6. You will be directed to the Settings tab.
7. Type a name for the Profile.
8. The Network Name (SSID) will be the same with your wireless network.
9. Make sure that the Network Type is set to Access Point (Infrastructure).
10. Select the Security that you are using on your wireless router.
11. Click on Save Profile.
12. Click on the Apply button.

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Wireless Adapter Installation

A. Install the software.

Note: Firewall and anti-spyware need to be disabled. They sometimes treat software installation as a behavior of a spyware and therefore will prevent installation.

Windows XP:

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter Resource CD into your CD-ROM drive. The CD main page shown at the right will then load.
3. Click the Install Driver & Utility.
4. Please make sure that you follow the Install Shield Wizard steps. Click Finish when done and turn off your computer.

Windows 2000/ME/Win98SE:

Note: Windows 2000 may require you to be logged on with administrator rights.

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter resource CD into your CD-ROM drive. The setup page will then load.
3. Afterwards, click on the Install Driver & Utility link.
4. Make sure to follow the Install Shield Wizard steps, and click Finish when done to restart your computer.

B. Install the adapter.

Windows XP:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Please insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. When the Found New Hardware Wizard displays, please click on Next and then follow the prompt. If you are prompted with a Windows XP Logo testing message, just click on Continue Anyway.
5. After the installation completes, click Finish to close the wizard.

Windows 2000/ME/Win98SE:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. On the Found New Hardware Wizard, click on Next, then follow the prompt to proceed.
5. After the installation completes, click Finish to close the wizard. Please make sure that you can see the NETGEAR icon located at the lower right portion of your computer screen.

Note: If Windows displays Digital Signature Not Found warning, click Yes to continue.

C. Configure the NETGEAR adapter.

1. Please Double click on the NETGEAR icon on the right lower end portion of your computer.

Note: If you do not see the icon, click on Start and go to Programs. Locate the NETGEAR Utility and click on the NETGEAR Smart Configuration Utility.

2. Click on the Networks tab.
3. Click on the Scan button.
4. Select the Network Name or SSID of your wireless network.
5. Click on the Connect button.
6. You will be directed to the Settings tab.
7. Type a name for the Profile.
8. The Network Name (SSID) will be the same with your wireless network.
9. Make sure that the Network Type is set to Access Point (Infrastructure).
10. Select the Security that you are using on your wireless router.
11. Click on Save Profile.
12. Click on the Apply button.

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1 Answer

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You should call the isp, because it is a problem on thier end. They will help you fix the issue, and worse case scenario, they will come to your house and fix the issue.

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Wireeless


Wireless Adapter Installation

A. Install the software.

Note: Firewall and anti-spyware need to be disabled. They sometimes treat software installation as a behavior of a spyware and therefore will prevent installation.

Windows XP:

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter Resource CD into your CD-ROM drive. The CD main page shown at the right will then load.
3. Click the Install Driver & Utility.
4. Please make sure that you follow the Install Shield Wizard steps. Click Finish when done and turn off your computer.

Windows 2000/ME/Win98SE:

Note: Windows 2000 may require you to be logged on with administrator rights.

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter resource CD into your CD-ROM drive. The setup page will then load.
3. Afterwards, click on the Install Driver & Utility link.
4. Make sure to follow the Install Shield Wizard steps, and click Finish when done to restart your computer.

B. Install the adapter.

Windows XP:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Please insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. When the Found New Hardware Wizard displays, please click on Next and then follow the prompt. If you are prompted with a Windows XP Logo testing message, just click on Continue Anyway.
5. After the installation completes, click Finish to close the wizard.

Windows 2000/ME/Win98SE:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. On the Found New Hardware Wizard, click on Next, then follow the prompt to proceed.
5. After the installation completes, click Finish to close the wizard. Please make sure that you can see the NETGEAR icon located at the lower right portion of your computer screen.

Note: If Windows displays Digital Signature Not Found warning, click Yes to continue.

C. Configure the NETGEAR adapter.

1. Please Double click on the NETGEAR icon on the right lower end portion of your computer.

Note: If you do not see the icon, click on Start and go to Programs. Locate the NETGEAR Utility and click on the NETGEAR Smart Configuration Utility.

2. Click on the Networks tab.
3. Click on the Scan button.
4. Select the Network Name or SSID of your wireless network.
5. Click on the Connect button.
6. You will be directed to the Settings tab.
7. Type a name for the Profile.
8. The Network Name (SSID) will be the same with your wireless network.
9. Make sure that the Network Type is set to Access Point (Infrastructure).
10. Select the Security that you are using on your wireless router.
11. Click on Save Profile.
12. Click on the Apply button.

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2 Answers

Netgear has strong connection but it doesnt connect


I think you may that the "Drivers" & OR settings for this WiFi adapter are not working correctly. What ya need to do is Install the "Drivers" & "Software" from the Netgear CD that came with ya device and set it all up per your manual. Here are a couple of links to help below.. mobileoffice.about.com/od/findingusinghotspots/l/blwificonnectio.htm www.microsoft.com/windowsxp/using/networking/expert/bowman_02april08.mspx Basically, ya install the drivers & software reboot, insert ya USB WiFi into ya USB port, if it then asks for "Drives" point it to ya CD... when finished then you should be able to "See" ya Access point etc.. and connect.. setting any protocols you wish..

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