Question about Brother IntelliFax-2820 Laser Fax

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Brother 4100 - can't send fax's - get busy notice

I have checked the phone line and can make a phone call OK. Receiving faxes OK. Just can't send? Is it the phone line or the machine

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Unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.

hth,
razors

Posted on Jul 10, 2009

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Receiving fax with a black wide (2") line from fax Brother Intellifax 4100


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Please rate me if it was helpfull..

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try putting your paper in, pick up the handset and dial the fax number, if it rings, you can press send, but if there is a problem with the phone line you will know. Be sure the phone cord is plugged into the LINE jack and not the TEL. If you can get through manually and the phone line seems ok, there may be a problem with the NCU circuit board.

Oct 09, 2009 | Brother IntelliFAX 4100 Laser Fax

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We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

When sending a fax on our Brother Fax-4100 the person on receiving end of the fax says it comes across totally black What is the problem??


If you make a copie. on your fax.

That is the same quality that you are sending over the phone line.

If the copie is total black

lift the document feeder see if there is anything on your optical glass.

But my experience tells me that the lamp has gone out also know en as the scanner asm.

let us know what hapens

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Cannot receive faxes or copy, but can send out


make sure you auto recieve light is on.
check your lights the one for FAX only has to be on only.
not TEL or FAX_TAD
good luck>

Mar 21, 2009 | Brother IntelliFAX 4100 Laser Fax

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Can't receive faxes but can send them okay


The easiest thing to check is the recieve mode setting. most of the time when this happens the machine is set on manual recieve. Set it to automatic recieve and you should be fine.

Oct 29, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

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Have you called your own fax line and just listened to the fax hand shake? might sound simple but I have called fax lines before and it just rang, or it was busy or static, if your not getting a clear fax hand shake, then it is the phone line, if there is no answer you may have turned your fax to manual receive mode, If you don't know how it should sound call a friends business fax line and listen to it. I have actually gone out to businesses that reported send or receive problems just to call the line and listen to a disconnect message, that would make it difficult to fax.

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1 Answer

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Can you receive a voice call on the same line? Call the machine with your cell phone and see if it rings and you can hear your voice on the fax receiver. Use your manual to check the settings.

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