Question about Dell Photo 964 All-In-One InkJet Printer

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Dell 946 printer wont scan on windows vista

I have a dell 946 aio printer, previously i had it running on windows xp, it ran smooth, and since i have had vista, ihad to download a driver to be able to print, however i cant print multiple copies of anything, and i cant scan at all, i dont care so much about the copies, but i need to scan, any help??

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This is your driver causing the problem. If the download was for several printers you can try to reinstall the driver manually for your specific printer. If the driver was supposed to be for your specific printer then dell has put out a bad driver which they do sometimes. You can try alerting them through their forums,their customer support, or call them and once they know they have a problem, they're usually pretty quick to fix it.I would try uninstalling and reinstalling the driver first though sometimes they don't install right if the computer is under a heavy load.

Posted on Jun 30, 2009

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