Question about Televison & Video
I have a Trutech KLV 3170 Under Cabinet tv/dvd/radio. I've hooked up the converter box but I'm not receiving any pictures or stations. It shows a blank blue screen. What am I doing wrong? How can I fix the problem
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Posted on Jan 02, 2017
open back up the set and look closly at all of the plug connections and cables as you might not have pulled one out all the way but may have in inadvertantly pulled on a cable of one of them and pulled one out have way or just a little. My freind it happens to the professionals all the time. Make sure you check all the plugs on the VCR as well as the tv that they are instraight and flush. Good Luck Ps Please dont forget to rate this.
Posted on Oct 15, 2006
I owned the under the counter since jan 07 and the same problem. Called poloroid and they said the warranty is only for 3 months. Since I purchased it on ebay they said i have no warranty since i purchased it through a 3rd party. they said they would replace the tv for $60. plus s&h. WOW SOME COMPANIES JUST DON'T STAND BEHIND THEIR PRODUCTS. CRAP PRODUCT DON'T BUY IT.
Posted on Mar 25, 2007
SOURCE: picture in picture problem
When you use the Time Warner Digital box, you're using the tuner inside that box rather than the tuner inside your TV to select a channel. Picture in picture TV's have two tuner's inside so you can view two channels, but they can only tune the analog channels from your cable company, and only if it's hooked up in a manner that will permit this to happen.
So you only have one digital tuner (the Time Warner Box) so you can only view one channel at a time even though your TV supports Picture in Picture.
It MAY be possible to have limited use of the PIP if you connect your TV in a different way. Your Time Warner box is most likely connected to your TV set with composite cables, those are the Yellow, Red, White cables. If you buy a coaxial cable splitter and split the cable before it goes into the Time Warner box you can then run a coax cable into both the Time Warner box and the coax input on your TV. This would allow you to tune the analog Time Warner channels with both of your TV's tuners. In my area I think the first 60 channels or so are still available in analog, but there is no way to watch any of the higher premium channels without the Time Warner box.
If you go through these steps and you select the coax input on your TV your PIP will work on the lower channels. It MAY be possible to tell your TV to display the input from the composite cables on one of the PIP screens and the input from the coax on the other, but I kind of doubt it.
I know this sounds complicated and if you're not familiar with the way all this works it is complicated. The reason lots of people won't respond to this kind of question on this site is because there is no easy fix and by trying to help I run the risk of getting a bad rating. I don't get paid for this, I just like trying to help, so if I have not explained this in a way that's helpful to you please ask some additional questions before you give me a bad rating. Thanks.
Posted on Jan 01, 2008
Can't really say my problem is solved Called the 1-800# and spent more than 1 hr. talking with various people and the consensus is that the Box is defective. Common sense and no real knowledge of electronics told me that before I ever called.
Solution - UPS will pick up the packaged Box between 8AM and 7PM today - very specific time!!!!
I will have a new one in 6-8 wks and by that time I will have NO TV reception. Asked if they could possibly put a RUSH on the order but that's like asking if I could get an invitation to the Inauguration!
Lots of frustration for purchasing an inferior product.
Thanks for your concern and prompt response
Posted on Jan 15, 2009
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