Question about Sibelius 3 Student Edition

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Sibelius First won't open on Vista

I've installed Sibelius First with no problem, but when I'm opening the program it gets hung up. At the bottom of the load screen it says "installing toolbars"...or something to that effect.

I also have Pro Tools 8, which works fine.

I'm running it on:
Dell XPS 410
Intel Core(TM)2 CPU 6600 @ 2.4 GHz
2.00 GB RAM
32-bit OS

And I have plenty of free space on my hard drive...I'm about to pull my hair out. Please help...

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  • 31 Answers

Have you tried using the compatibility with XP settings XP service Pack 2?
What happens when you use this?
Sincerely, Ryan Deschaine Systems Engineer Boxen Solutions LLC http://www.boxensolutions.com
Email address: ryan@boxensolutions.com
Office number: 262.432.3120
Mobile number: 262.364.6196
Fax: 414.918.8432
AOL: BoxenRyan
Twitter: BoxenRyan
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Posted on Jun 30, 2009

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I recently installed Sibelius version 5.1 on my desktop PC (which has Windows 7 64 bit as the operating system.) It installed normally as far as i can tell, but when I click on Sibelius to try and open the...


Hi there,

Make sure you're running the latest update to your version of Sibelius from
Sound and other hardware: Make sure you have updated to the latest drivers for your sound card, printer and graphics card for your operating system.

The link I added has some further info.

Hope this helps, have a great day :)

http://avid.force.com/pkb/articles/en_US/error_message/Sibelius-crashes-on-startup

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Hello there,

If you have Sibelius 3 or later installed you can find your serial number (4 letters + 15 digits) from the Sibelius program. This can be found as follows:-
  • Windows: choose Help from the About menu in Sibelius
  • Mac OS X: choose About Sibelius from the Sibelius menu in Sibelius
  • Mac OS 9: choose About Sibelius from the Apple menu in Sibelius
If you have Sibelius 2 or earlier, or if you don't have Sibelius installed, you can find your serial number on the back of your Sibelius CD-ROM case. If you have lost this for some reason, please contact technical help giving your name, address and when and where you bought Sibelius. We may also require proof of purchase.


Here is the link for Contact support.
http://www.pinnaclesys.com/PublicSite/us/About+Us/Company+Info/Contact+Us.htm

i hope this information was helpful don't forget to Rate.

Jan 27, 2011 | Pinnacle Dazzle Video Creator Plus Video...

1 Answer

I was told to reinstall sibelius 3 (student edition) due to the fact that the program is not opening. I was given the directions on how to install however, prior to reinstalling, do i also need to...


Back them up. Just in case. Or install to a different location. Even if they say the install is "safe" I would do this. I've been burned a few times by installers that blow out the old directory without warning. It's annoying enough to have to set up your preferences again but redoing a lot of work is not on the fun list.

So play it safe and copy them off to a temp directory. If you don't need them then it only took a minute to copy them. If it blows them out how long would it take to rebuild them???? ;-]

Sep 03, 2010 | Sibelius 3 Student Edition

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Not the administrator user


right click on the icon click run as administer. box pops up press ok

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1 Answer

Save closes sibelius


if you have google desktop installed then uninstall it.. it worked for me :)

Jul 17, 2009 | Sibelius 5 Professional Edition

1 Answer

Sibelius 5 keeps shutting down when I save


Try a system restore point prior to the date you started experiencing issues and see if the registry repair does the trick. If your Vista software has a repair facility, use it. Otherwise it is an OS issue and you may have to reload the machine from scratch using the recovery software that came with it. No software? - if so, in deep doo doo.

Mar 22, 2017 | Sibelius 5 Professional Edition

1 Answer

Loaded Sibelius 5 OEM onto my new computer - won't open


Hi. Try the steps in this web page:
http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=thread&start=422397&groupid=3&&guest=1
In particular:
If you go to the actual sibelius.exe file in C:/Program Files/Sibelius
Software/Sibelius 5 can you set Run as Administrator in
Properties/Compatibility?

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Installation problem with Sibelius 5 on Vista


You don't say what the nature of the installation problem is, but you should make sure you are logged into your computer as an Administrator user. You could also try clicking the 'Browse this disc' button in the menu that appears when you insert the DVD-ROM, go into the Windows/Sibelius folder and right-click SibeliusEnglishInstaller.msi in order to choose 'Run as Administrator'.

If you are still having problems, contact Sibelius technical support using the email address and phone numbers provided in the 'Latest information and technical help' sheet in your Sibelius 5 box.

Dec 27, 2008 | Computers & Internet

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Installation problem with Sibelius 5 on Vista


Errors on install of sibelius:

Luckily, there is a installation assistant that solves this problem! You can visit the help page here, there you can download an install assistant. Once downloaded simply run it and follow the on screen instructions.

For a direct link to the assistant click here.

Errors on start up of Sibelius:

If you have AVG antivirus, Google Desktop or Adobe acrobat pro installed. Then you can experience start up problems when opening sibelius.

I found that if you download updates for all three programs (or just the ones you have). Then sibelius will start up properly.

I had this problem on an Acer laptop -

I just uninstalled google desktop as i did not need it and updated avg.

Dec 25, 2007 | Sibelius 3 Student Edition

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