Its running but not freezing or getting cool
It should still be under Warranty See Link. http://www.whirlpool.com/digitalassets/ET0MSRXTL/Warranty_EN.pdf
SOURCE: Sanyo SR-4912M 4.9 cu ft refrig temp problems
Greetings macx,
The average refrigerator temperature is between 35 & 38 degrees. The maximum temperature a refrigerator can be before bacteria begins to grow is 39 degrees. It would be my recommendation to exchange this unit if you can at your local retailer. If this was purchased at Best Buy, you have a 30 day return/exchange policy on this item with no restocking fee.
Thank you,
Agent Dort
Go Ahead. Use Us.
SOURCE: fridge is not cooling or freezing
can you tell me the model # on the fridge please? the motor is running continuously because it's trying to cool the fridge. it may be a few things, the defrost thermostat, the fan motor itself or the compressor.
SOURCE: Everything freezing in vegetable and Custom Cool compartment
them you have a broken damper that lets the air in and closes when temp has reach you need call a tech if you dont know how to repl the damper
SOURCE: GE PFS22SISBSS Refrig compatment freezing
There is an internal door between the fridge and freezer section that allows the freezer air to enter the fridge side to keep the fridge cold. Sounds like the internal door is stuck open. Steve
SOURCE: Older Superior Brand Kegerator Freezing
Sounds like the fan can be running backwards. I'm not sure of you exact model, but it has to match the air flow of the original unit. Do you remember? Some manufacturers use reversable motors and are some what easy to reverse.
Good luck and hope this helps.
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