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Issue with an error message saying pre out on it. there is power going to the player but cant do anything, can you help please?

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What model is it? We can find a user manual for it....I would suspect that it is set up for "preamp output" which is causing the sound to be diverted to output RCA jacks on the rear of unit, thus no sound from speakers.It should be possible to go into "setup" function and correct this situation.

Posted on Jul 08, 2009

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