Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Fllor nozzle window blockage

How do I remove/replace the floor nozzle window in a bissell proheat floor/car[et cleaner to clean out the dirt that is fouling it and reducing the air suction?

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  • Anonymous Mar 23, 2014

    Nozzle won't work

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  • 39 Answers

Take the 2 screws out near the front outside edges then just lift it off

Posted on Jul 01, 2009

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OK ,maybe I have a better explianation to my problem. The clear view window is rubbing against the carpet. Yes I understand that the machine has to be used in a foward and back motion. How can I prevent ...


From what you are describing the half moon shaped window behind the main floor nozzle is dragging on the carpet. There are two screws that hold the half moon window in place. Make sure those screws are tight then take off the front floor nozzle and re-install it, making sure the front nozzle is hooked to the half moon window in the center. If you need further assistance call BISSELL Consumer Services.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Sep 27, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

1 Answer

Unable to attach nozzle and cleaner will not **** up dirty carpeting.


Contact BISSELL Consumer Services, they will be happy to walk you through the process over the phone.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 13, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

The cleaner will not remove the water from the carpet. I have cleaned as much of the cleaner as I can reach. Where is it stopped up or what is wrong


Try the following suggestions to see if you can get your machine suctioning properly:

1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.
2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.
Before starting, please be sure the machine is unplugged and the machine handle is reclined.
To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.
When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.
Rotate the window down into place and replace the screws.
3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.
4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).
5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.
6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.
7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.

If these suggestions do not solve the problem contact BISSELL Consumer Services.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 03, 2010 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

I have a bissell proheat plus x2 and its not


did you try turning it off for a minute? let it reprime/ if that doesn't work, check the spray nozzles on the bottom. you may have to blow them out!

Mar 16, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Bissell proheat 7 will not spray water or cleaner


Thanks to many others who have posted on similar problems -- water and/or solution sprays through the handheld tools, but not through the main machine.

As others have suggested, I removed the water reservoir, which exposes the 2 main water sprays mounted above the rollers. Using, pliers, I carefully slid the clips back. Gently but firmly removed the two red nozzles.

Elsewhere I have read suggestions to just do one nozzle at a time. However, I found out that if you remove both red nozzles, you can then blow through one side and it will come out the other. In my case, that dislodged a nice collection of crystal-like chunks (guessing it may be crystallized residue from the cleaning solution).

There was also a bit of blockage in one of the red nozzles, which I cleaned out. Make sure you can blow through both of them with little resistance.

Reassemble: Push red nozzles back into hoses. Using pliers, reposition sprung clip back over the red nozzle. Snap nozzles back into place. Refill tanks and power it up.

In my case, that resolved the problem of no sprays from the main machine. Sprays like new now. Hope yours does too!! g

Jun 05, 2009 | Bissell 7901-1 ProHeat Scotchgard Upright...

1 Answer

No cleaner or water will squirt out when I am shampooing. Yes, I have plenty of water, cleaner, power and set on floor cleaning bissell proheater 2X


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No cleaner or water will
Posted by sherski3 on Apr 29, 2008
No cleaner or water will squirt out when I am shampooing. Yes, I have plenty of water, cleaner, power and set on floor cleaning Bissell proheater 2X

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Bissell 9500 ProHeat 2X Clean Shot Upright
This could be that you have a defective water valve assm below the water tank or the trigger assm is not working properly or not connected. You may want to refer to your owner’s manual and check out the trouble shooting guide for no water coming out. You may want to contact the factory or manufacturer to see if they have service tech support or to send out a new owners manual for your current model #. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.bissell.com/ By Phone Customer Service:
(800) 237-7691 Hours:
M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

Don – The Vac Man
Go Ahead. Use Us.

Apr 29, 2008 | Bissell 9500 ProHeat 2X CleanShot Upright...

3 Answers

Changing from carpet cleaning to hard floor cleaniang


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Apr 23, 2008 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

How to clean


I have found this so i think this answers my question.

 

Question         How do I remove the clear floor nozzle window on my machine?     shim.gif     Answer         Before starting, please be sure the machine is not plugged in and the machine handle is reclined.

To remove the clear floor nozzle, first detach the phillips head screws located at the base of the clear floor nozzle. Then, remove the tank in tank assembly. Next, remove the rectangular gasket at the top of the nozzle, and pull the clear floor nozzle forward to remove the tabs from the notches. This clear floor nozzle is removable so you may be able to access this area and clean.

When putting the clear floor nozzle back in place, please be sure the tabs at the TOP of the nozzle are properly inserted into the notches provided. If you do not have the tabs in place properly, you may have a problem with the machine's suction.

Rotate the window down into place, replace the screws, and replace the rectangular gasket.

If you would like additional assistance, please contact BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET or email us by clicking on the Email BISSELL tab at the top of this page.


Reminder: When you have completed the deep cleaning process, it is recommended to return the SmartMix dial to "Water Only" prior to storing the machine.     shim.gif     How well did this

Oct 10, 2007 | Bissell 7901-1 ProHeat Scotchgard Upright...

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