The touchpad on my Compaq Presario CQ50 (115NR) does not work. The button above it to enable/disable will not work either.
When I go to the mouse properties within control pannel, the Device Settings tab is there, but there are no devices listed in the box. It's empty, and therefore I can't enable the device through there.
I have also tried to reinstall the drivers from both synaptics and HP but this did not work either. A USB mouse works fine, but is not ideal for when I need to be mobile.
Any help would be greatly appreciated!!
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alright, so you're saying that the touchpad ceases to function when you have the external plugged in? that is probably normal behavior set in the mouse settings in control panel, if you're saying it's not working at all there should be a button to the right of the touchpad that is used to enable and disable that device.
I think you have the Touch Pad disabled. You can toggle the touch pad between enable and disable by a couple of ways depending on the manufacturer. On some at the very top of the touchpad there might be a button in the middle that you can press that toggles the touchpad. On others it might be a sequence of key strokes. For example you might have to Press and Hold the ALT or FN key then hit the corresponding key at the top of the keyboard that toggles it. Most times the correct key to hit will have the icon of a finger pointing at a square area that represents the touchpad.
I found this on your particular model on HPs site. Apparently there is a button or area on the touchpad that is in the upper left hand corner of the touch pad that toggles it on or off.
(1) TouchPad light if Amber: The TouchPad is off. otherwise The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off.
Here is a link to the document. When it opens up click the Maintenance and Service Guide. It will show you a picture of the Touchpad layout.
Tap the orange light quickly two times to enable the touchpad. Touch the same spot twice to disable the touchpad. To see the instructions from HP type "mouse" into the Search Programs and Files. Click on "Change mouse settings" and click Device Settings. Click on "Settings" and click "Touch pad disable zone". I was delighted to have found this as I had been restarting the computer manually to enable the touchpad. Shame on HP. The instructions for this simple problem are difficult to locate for the average user. They can do better.
Try the mouse settings in the control panel, also try uninstall any touchpad software and remove any touchpad software from running when the pc boots.
To do this either type msconfig into the run/search box or a program like cc cleaner under tools/startup
if yours is like mine, ive heard this problem more than once... look just above the touchpad and there should be a small button just under the spacebar. make sure though that the lights above it are white instead of orange.
Click on Start menu, click Control Panel, under Hardware and Sounds click Mouse. Once the mouse window is open click the last tab that says Device Settings. Make sure the Synaptics TouchPad V7.0 is Enabled. If it's not, then enable it by clicking at enable. Also double check your speed on the mouse pad to make sure it's not set to slow.