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Compaq Presario CQ50 Touchpad Won't Work

The touchpad on my Compaq Presario CQ50 (115NR) does not work.  The button above it to enable/disable will not work either.
When I go to the mouse properties within control pannel, the Device Settings tab is there, but there are no devices listed in the box.  It's empty, and therefore I can't enable the device through there.  
I have also tried to reinstall the drivers from both synaptics and HP but this did not work either.  A USB mouse works fine, but is not ideal for when I need to be mobile.  
Any help would be greatly appreciated!!

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I found this on your particular model on HPs site. Apparently there is a button or area on the touchpad that is in the upper left hand corner of the touch pad that toggles it on or off.

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Here is a link to the document. When it opens up click the Maintenance and Service Guide. It will show you a picture of the Touchpad layout.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&os=4062&product=5111894&sw_lang=&

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1 Answer

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Please rate my help++++Thanks for using FIXYA

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Hi,
Is the switch above the touchpad turned on? What color is the light above the touchpad....white=enabled, or amber=disabled?
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this is probably a driver issue if you are lucky other wise the touch pad must have become faulty

if its a driver issue go to this site
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install them and check if the touch pad starts working

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if yours is like mine, ive heard this problem more than once... look just above the touchpad and there should be a small button just under the spacebar. make sure though that the lights above it are white instead of orange.

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1 Answer

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