Question about HP LaserJet 3600n Printer

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Hp laserjet 3600n not printing text.This problem is intermittent. If i print the information page sometimes the information text is there sometimes it is'nt,the header and numbering is there though. If i select a word document and print more than one copy it will sometimes print a couple and the rest will be blank. Please can you help. I have tried changing the main board and transfer belt assembly but the fault still remains.

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  • 18 Answers

Try not to overthink the problem. Have you tried deleting the drivers and reinstalling them or updating them. Drivers have been known to get corrupted. Sounds more like a driver and possibly cable problem than a hardware issue. Also what happens when you print test pages directly from the printer when it is not connected to anything but a power source? That should help isolate the problem.

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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I installed the latest driver, 61.82.61.41 and now whenever a user tries to print in grayscale, it prints black pages with white text


Kindly check the printer settings and preferences. Maybe it was set to grayscale, afterwards, try to do a print alignment and last resort is check toner if it's clean. Try to wipe with paper towel and do the printer test. Hope it may fix your problem :)

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You probably have a defective magenta cartridge. To test that you need Print Test Quality pages.

1. Press Menu to open the MENUS.

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3. Press to highlight PQ TROUBLESHOOTING, and then press .

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1 Answer

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Hi

Please try this solution. Just add new printer into printer and faxes. Then set it as default printer. Print the test page and when it prints, then it solves your problem.

Another is download, unzip it and install this software to your computer. It will automatically fix errors in your computer about the spooler service error. http://www.out-of-warranty.com/print-diagnostic-utility-for-hp-lexmark-canon-dell-xerox-and-everything-else/.

Just click on blue text named "PRINT DIAGNOSTIC UTILITY" to download.

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Usually that happens when the ink level is too low.. whether it shown some alert about low ink level?

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