Question about Logitech QuickCam Pro 9000 Web Cam

2 Answers

Logitech pro9000 QC software not working

Hi

Just bought the Pro9000, love it...works on Skype and is Television quality!! But ....

1. I can not use the QC software dropdown list (take photo / video) nothing appears on screen 99% of the time and when it does,it freezes and has green lines through it ...I can however take great pics when on skype menu?

Can anyone help....should i return this camera, have uninstalled and reinstalled drivers.

one thing I did do wrong was installed original disc when old cam was plugged in...ooopppsss but clean and did again...Q.but would this fault of mine have damaged the camera in anyway, ie causing the problems I have now????

took out insurance so can return it...PLEASE ADVICE XX thanks

Posted by on

  • t_crawford Jun 30, 2009

    Thank you IrishDruid!

    Good news is that I can now see pic in QC settings

    Bad news is that it has green lines through it and jerky every 10sec for new image to appear

    This is sooo frustrating....I see others have had a prob, I am windows XP and selected 32 instead of 64 as my info ddnt say 64!!

    Is it worth me just returning and getting new cam ? or can we continue to sort it ???

    thanks again xx ( yes i am a girl!!)

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

Looks like a software issue. First, download the latest version of the driver from the Logitech site:
http://www.logitech.com/index.cfm/435/3056&cl=us,en?WT.ac=sc|downloads||dd

Next, go to control panel and uninstall the software and reboot the system. Disconnect the camera and the do a clean install. (Different from regular installation). Not sure what your OS is, but here are the procedures I wrote for Vista and XP:
For VISTA
For WinXP (Dont worry if the article is meant for mice/keyboards, it is the same for cameras as well).

Follow the procedure exactly and the problem should be resolved. (It would be better to take a print out of the procedure)..

Let me know how it goes..

Cheers!
IrishDruid

Posted on Jun 30, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Logitech Master
  • 10,322 Answers

1st You download Webcam Driver.
software After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Jan 06, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon Pro9000 MarkII roller squeal


You do not use lubricant on printers. Clean all roller and bars with Q tip and acohol. Make sure alcohol is squeezed out so it does not drip inside printer. The noise should stop. If it does not it is the belt that drives the capstans (rollers) that is worn out.

May 28, 2010 | Canon PIXMA Pro9000 InkJet Photo Printer

1 Answer

I have a logictech pro9000 web cam & have the 4.1 version of skype. I can not see who i am on with butthey can see me. can you help me? Thank you in advance


What you are missing in your video calls is an automating happening in Skype.. you dont have to do anything. If it is not happening means that skype is not installed properly.
Go to Control Panel->Add Remove Programs and remove Skype from the PC. Now reboot and install skype after a fresh download. Now configure skype to use this webcam as default webcam and enjoy video calls. For more info read the link:
Installing Devices on PCs and Laptops

Dec 15, 2009 | Logitech Webcam

1 Answer

How to reset canon pixma pro9000?


canon Pixma Pro9000 will not recognize new refilled cartage

Sep 13, 2009 | Canon PIXMA Pro9000 Printer

2 Answers

Cannot print 11x14 paper on my Canon Pro9000 printer.


The printing software you are using should have that size for you, I use photo gallery, after you select the image the pop-ups should be your printing software with the paper size choices.

Sep 10, 2009 | Canon PIXMA Pro9000 Photo Printer

2 Answers

Problems with Skype and Logitech QuickCam Pro9000, when trying videochatting. I can see and hear the person I talk to, but can´t get my webbcam to connect with Skype. In the small window, where I should...


if you have the correct driver ...and it works on other instant massaging programs..like yahoo messenger or so...it means that the problem is from settings and so ...and its nothing wrong with th ecamera ...so ..try to reinstall skype ...

Apr 08, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Logitech Pro9000 not working with Yahoo Messenger


Normal 0 See section B. Yahoo Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

Hope this helps. Bud


Feb 18, 2009 | Logitech Webcam

1 Answer

Receive only still image on Logitech PRO9000


Hi how case Rule question is very easy, you can just copy the image through a mouse and send the picture across the adhesive in skype ( Copy and paste the picture )

Aug 17, 2008 | Logitech Webcam

Not finding what you are looking for?
Logitech QuickCam Pro 9000 Web Cam Logo

462 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2724 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...