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keeps freezing with skype with latest version of skype and latest drivers for pro 9000 installed.
Problem for Logitech QuickCam Pro 9000 Web Cam
Logitech pro9000 QC software not working
By t_crawford on Jun 30, 2009
Hi
Just bought the Pro9000, love it...works on Skype and is Television quality!! But ....
1. I can not use the QC software dropdown list (take photo / video) nothing appears on screen 99% of the time and when it does,it freezes and has green lines through it ...I can however take great pics when on skype menu?
Can anyone help....should i return this camera, have uninstalled and reinstalled drivers.
one thing I did do wrong was installed original disc when old cam was plugged in...ooopppsss but clean and did again...Q.but would this fault of mine have damaged the camera in anyway, ie causing the problems I have now????
took out insurance so can return it...PLEASE ADVICE XX thanks
Just bought the Pro9000, love it...works on Skype and is Television quality!! But ....
1. I can not use the QC software dropdown list (take photo / video) nothing appears on screen 99% of the time and when it does,it freezes and has green lines through it ...I can however take great pics when on skype menu?
Can anyone help....should i return this camera, have uninstalled and reinstalled drivers.
one thing I did do wrong was installed original disc when old cam was plugged in...ooopppsss but clean and did again...Q.but would this fault of mine have damaged the camera in anyway, ie causing the problems I have now????
took out insurance so can return it...PLEASE ADVICE XX thanks
Comments:
Jun 30, 2009
- Thank you IrishDruid! Good news is that I can now see pic in QC settings Bad news is that it has green lines through it and jerky every 10sec for new image to appear This is sooo frustrating....I see others have had a prob, I am windows XP and selected 32 instead of 64 as my info ddnt say 64!! Is it worth me just returning and getting new cam ? or can we continue to sort it ??? thanks again xx ( yes i am a girl!!)Best Solution
posted on Jun 30, 2009
Looks like a software issue. First, download the latest version of the driver from the Logitech site:
http://www.logitech.com/index.cfm/435/3056&cl=us,en?WT.ac=sc|downloads||dd
Next, go to control panel and uninstall the software and reboot the system. Disconnect the camera and the do a clean install. (Different from regular installation). Not sure what your OS is, but here are the procedures I wrote for Vista and XP:
For VISTA
For WinXP (Dont worry if the article is meant for mice/keyboards, it is the same for cameras as well).
Follow the procedure exactly and the problem should be resolved. (It would be better to take a print out of the procedure)..
Let me know how it goes..
Cheers!
IrishDruid
http://www.logitech.com/index.cfm/435/3056&cl=us,en?WT.ac=sc|downloads||dd
Next, go to control panel and uninstall the software and reboot the system. Disconnect the camera and the do a clean install. (Different from regular installation). Not sure what your OS is, but here are the procedures I wrote for Vista and XP:
For VISTA
For WinXP (Dont worry if the article is meant for mice/keyboards, it is the same for cameras as well).
Follow the procedure exactly and the problem should be resolved. (It would be better to take a print out of the procedure)..
Let me know how it goes..
Cheers!
IrishDruid
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