Question about Compaq Evo N610C Notebook

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I have a Compaq Evo N610c and the other day my sound stopped working. I have the volume controls and they are all on however the master volume keeps dropping to 0. I can lift it up to max with the mouse and the sound is there but as soon as I release it it drops back down. Windows xp sp2.

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  • villagegirl6 Jun 30, 2009

    Thank you! I've just tried both and it's still not working. The master volume control still drops back to 0 as soon as I unclick the button on my mouse or stop using the wheel. Is it just the audio driver I need to reinstall?

  • villagegirl6 Jun 30, 2009

    I've had a Sony Ericcson Pc suite update, MediaGo and Quick time player. This has happened once before when I uninstalled Sony Ericcson PC suite but when I installed it aain the sound came back. I have unstalled and reinstalled my original Sony proramme again and checked the volume levels on the other programmes. They are showin max volume it's just that one master volume control. I've read it might be the mouse?



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Try to uninstall the sony suite and ur Audio drivers.
Boot ur computer in safe mode and install the Audio drivers alone.

Posted on Jul 01, 2009

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2 possibilities.
Hardware mute.
In order to mute, you press both of the volume buttons at the same time. To un-mute, press them both at the same time again
Reinstall drivers. You can get them here.

Posted on Jun 30, 2009

  • Steve Bumblis Jun 30, 2009

    Thats strange.
    Yeah, first thing is to install the audio drivers.
    If it keeps doing it after that it may be another program asserting control over the windows audio. Have you installed any programs recently that have anything to do with audio?



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