Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive Logo
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Anonymous Posted on Jul 30, 2014

Cant open files in seagate drive - Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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jumon

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  • Posted on Aug 02, 2014
jumon
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The first thing to do is to remove all the connections and re-insert them. Power and USB are the usual connections. You might try eSATA if you have the module. This is an old drive and even with only infrequent use, due to the lack of cooling on the drive, these will have an early failure. If you put your ear really close to the drive, do you hear a spin/stop/spin/stop sequence. Like the drive is spinning up and then stopping over an over? If so, that may indicate a crashed drive. Do you hear another noise or no noise at all?

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The user manual states what hard drive you currently own also.


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Dell firmware to Seagate SAS

The firmware for any electronics device tells the hardware how to properly function.


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Launch your Internet browser and navigate to the Seagate.com website.

When the site loads click the "Downloads" button.


Click on the hard drive listing you currently own.

This brings up all of the most current downloads for your Seagate hard drive.


The listings of the hard drives have the image, so match your hard drive to the image online if you are not sure what drive you have.


The user manual states what hard drive you currently own also.


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Click the Firmware update and click the "Download" button to launch the download.


Click-and-drag the file into the hard drive if you are using an external hard drive

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