Question about HP LaserJet P2015dn Printer

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HP Laserjet P2015n error

Theres no paperjam, but it indicates, paperjam, no paper, no cartridge its simulteneous. this is just suddenly happen. any idea? need help...

or somebady teach me how to reset this Laserjet P2015n to factory setting i think it could help in that way. please help...

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  • thnkermatrix May 11, 2010

    Thanks for the advice, I appreciate, I think your right the formatter board had the problem. coz in our three printer with the same model they are all the same problem.

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Hi,
If paper jam light is solid or printer shows paper out light solid all the time,
Then try these suggeted steps:
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
Logic:
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards

Posted on Jul 03, 2009

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Fuser faulty

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