Question about OKIFAX 4580 Plain Paper LED Fax

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OKIFAX 4580 - Comms error

The Fax will not dial - but come up with an immediate comms error
and the printout message has
Mode:TX
Pages:00
Result:NO
14C0

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The printer costantly shows replace drum soon error.
How do you get rid of this.

Theo

Posted on Dec 04, 2009

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Hi just a note to say first theing to check is that the phone line is connected at both ends to correct sockets and that the connector to teh fax unit is connected to the line socket and not the phone socket as this is the main cause of line errors.. Good luck you could also check to see of you need to dial 0 or 9 first before you dial your number as you ma y be on an exchange line.. also check the fax settings to see if you have set the line type correctly either pulse or tbx..

Posted on Jul 01, 2009

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Does this happen when you perform a test print such as an activity report or config page? if it does you may have a transfer roller issue. The transfer roller is the long black spongy roller directly under the drum, the metal rod in the roller conducts a charge that interacts with the drum. If the roller is dirty (usually chocked up with toner) the necessary charge is diminished and the image will be lighter. You will have to remove the roller in order to clean it, (TURN THE POWER OFF) there is a bendable plastic tab at the right side end of the roller that will release the roller. I personally drench the roller with metho and then wrap a rag around it and squeeze the metho/toner out (dont do this with lexmark rollers, they deform) let dry and give it a try, also check the end of the metal rod and where it connects for contamination.

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