Question about Dell 3000cn Color Laser Printer
Hi, recently my Dell 3000cn printer suddenly stopped picking up paper to run through the printing mechanism. Instead it makes a very loud grinding noise and gives a paper jam error message, telling me to open the Reg cover (inner rear cover). The first time this happened there was a jam, but after removing the jammed paper I kept getting the same grinding noise and no activity in the paper tray. After a few hours on the phone with Dell tech support, they told me to replace the "vertical transport assembly," which I did, to no avail (same grinding noise, still no paper being picked up from the tray). What could this be?
I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.
Posted on Jan 18, 2008
Tips for a great answer:
Jul 14, 2014 | Dell 2135cn All-In-One Laser Printer
Dec 13, 2007 | Dell 3000cn Color Laser Printer
Jun 17, 2011 | Dell 2135cn All-In-One Laser Printer
May 11, 2011 | HP Laserjet M1319F Laser Multifunction...
Jan 27, 2011 | Dell 3000cn Laser Printer
Jan 12, 2011 | Dell 3000cn Laser Printer
Jan 06, 2009 | Dell 5100cn Laser Printer
Jul 12, 2008 | Dell 3000cn Color Laser Printer
1,199 people viewed this question
Usually answered in minutes!