Question about Dyson Vacuums
Posted by Anonymous on
I have had this happen to me (DC14 Animal). This was my experience:
If you have recently had the motor filter (the "permanent" one under the dust container, right on top of the motor) out and have replaced it, it is important to make sure that the filter cover is down properly, otherwise the canister will not release.
I got the dust container off by pushing it downwards, quite hard before pressing the release button. You really will have to push straight down on it quite hard. Then investigate why the dust container is so high that it will not release.
Posted on Jan 03, 2015
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Posted on Jan 02, 2017
SOURCE: Emptying cylinder
I hope you've found out by now, but, in case you haven't, the latch to remove the canister is right by the handle on top of it, just don't lift until you release the latch with your thumb, it's got a safety to keep you from hitting the release when you're using that handle to carry the vacuum. (good engineering).
you can download a manual from the dyson site, here:
Posted on Oct 20, 2007
Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book
Posted on Mar 08, 2009
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Dyson customer Service
Posted on Apr 22, 2010
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