Maxtor 3200 drive shows up in Airport Extreme but not on laptops.
Using an older Maxtor 200g hard drive. I have a USB hub plugged into the USB port on the Airport. My USB printer and the Maxtor are both plugged into the USB hub. I can print wirelessly from both my XP laptops but I cannot see the Maxtor drive. In the Airport Extreme setup utilities I can see the Maxtor drive but dont see it anywhere else. Any help would be appreciated. Thanks,
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Make sure that connect the hard drive directly to a usb port on your laptop and not thru a usb hub,disconnect all other usb devices except the hard drive and try rebooting and see if it shows up. Thanks for using FixYa
this could idicate a low power supply for the device. some computer do have front usb ports, the truth about this front port is that they lack the power to supply some of this devices (being 200GB). If you are connecting it to the front usb then try using the main one behind the pc.
also note that usb polling which acts by reducing power consumed by the device may also be a cause(that is if you are using a modified version of windows other than that from microsoft since the modifier can alter that as well). Also try using it on a friends pc to see the outcome.
do let me know of the out come.
I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.
I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USBextension cable and connected it to a USB port in the back and it solved the problem.
I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpoweredUSB hub. I have gotten it to work with a powered desktop USB hub (Belkin).
I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE. Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason. Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care. This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear. Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
check the interphase 1)cable 2) the electronic interphase between the hard disk and the outlet firewire or usb port going to the pc 3) if there is no spin up when you connect the drive directly through a sata or ide interphase then the drive has to be sent for data recovery and replacement as certain ata modules may not be working
First, try another USB Cable. If that does not work properly then I would suspect the box or the drive has failed. If you just bought it, return it to the store and complain. They may replace it. As for your data?
Now if you want to become techie you can remove the hard drive from the box and attach it to you computer either copy the files back if you do not have them on your computer or format the drive if you have your files. Then put the drive back in the box and try to get a refund or buy a different external. I like a metal box with an AC cord plug. Best of luck.