Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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No power to external harddrive

Worked fine for a few months now no power to harddrive

havent bumped it or knocked it at all but it has been plugged in constantly

Do you think its a manufacturing problem??

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Yes, without a doubt!

I highly recommend sending it back for repairs or replacement. Most are covered under a 6 month warranty depending on the deal, and the country you are in as well. And computer shops don't generally fix things like External Drives, since they are not as a important part of a PC, but as a backup or storage device.

Good luck mate.

Posted on Jun 30, 2009

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Beeping external harddrive


It probably got damaged by the fall. One thing that might sound crazy but i've seen it work a few times, put the drive in the freezer for a few hours and plug it back in. Pull your important data off if it does come up though, because it will not last.

If it still doesnt work, its possible the controller to the drive is damaged, since its external.. the drive might be ok, but theres no way for me to tell from this end. If its the controller, the drive can be removed from the enclosure (will void your warranty) and plugged in on an different interface to remove the files.

If the drive itself is damaged, the way they recover the files is to remove the platters and install them into another drive of the same model and pull the data off. This route is extremely expensive, $1000+. If the files are not extremely important, you'd be better off sending the drive back to the manufacturer and getting it replaced under warranty if it still has one.

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My external hd (fantom titanium) doesn't regularly open on my mac suddenly


fouad,

Inside the case of that Fantom is a regular harddrive.

Also inside that outer case is a small circuit board, that either the harddrive plugs directly into it; or there is an interface block the harddrive plugs into, and there are wires from it, that connect to the small circuit board.

(The USB cable is connected to the small circuit board)

It is this small circuit board that usually goes bad.

My suggestion is to remove the harddrive inside, purchase an economical external enclosure, and install the harddrive in it.
Have your harddrive back, and be able to use it as an external harddrive again also.

The Harddrive Inside:
Harddrives are measured by their Width.
A laptop harddrive is 2.5 inches across in width. (2-1/2 inches)
A desktop harddrive is 3.5 inches.

The Fantom Titanium II 500GB's harddrive inside, is 3.5 inches,

http://www.newegg.com/Product/Product.aspx?Item=N82E16822204034

Details > Physical Spec > Form Factor > 3.5

What I can't tell you is whether it is an IDE (PATA) harddrive, or a SATA harddrive.
However this external enclosure for 3.5 inch harddrives, is for both IDE, (PATA), and SATA harddrives,

http://www.newegg.com/Product/Product.aspx?Item=N82E16817388014R

[ You can also look at the label on the harddrive, and look up it's model number online, to see if it is IDE or SATA. Just type the model number in your search bar ]

Just want to include information on IDE (PATA), and SATA, in case you are interested,

IDE: http://en.wikipedia.org/wiki/Parallel_ATA

SATA: http://en.wikipedia.org/wiki/Serial_ATA

Regards,
joecoolvette

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First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue.

Let me know if you need further assistance.
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Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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If its a 3.5" the first thing I'd check is the fuse in the plug for the power supply (if you're in the UK)?

If changing the fuse doesn't work it could be a problem with the power pack within the external HDD. Is it under warranty? You my be able to get it repaired or a new one (Don't forget, if you open up the fasia of the hard drive you will void the warranty). I assume you're not worried about data on the drive as you are happy to format it. If you are worried about data and it isn't under warranty/garantee I can tell you how to get the data off if you need me to?

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