I have never seen that happen on one of these.
check to be sure that they go backward at the end of printing, they may reverse on startup
I think maybe you are missing the door that sits inside the rear door (called outer shute assy). When you open rear door there should be another before fuser.
How old is this machine, because there is a fuser and outer shute and cover mod, that goes in to early product run of this model. Machines affected are from the Initial production up to and including Serial No.'s K6J702822 (last 9 digits of S/N), this mod is to help with paper curling at exit causing jams.
Comments:
Nov 08, 2007
- heres a bit of brother info, the first two digits of the LAST NINE of the serial number indicate build date, so a K6J702822 ending serial no. means it was built K6 = Nov 06Nov 08, 2007
- sn is ?????????????????????
Nov 09, 2007
- Hang on so it happens during a print run, so it happens not every print, is this the case?, cause if it works on a single print , then those rollers going reverse could not be the problem. It could be that the printer is not picking up paper causing print run to stop. I will think of these rollers being able to turn backwards soon when I have one of these on my desk next and report back..
Expert
