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Brother HL5250DN Printer duplex problem




By sharpTF1 on Nov 08, 2007

" "
Hi,
The exit rollers at the top of the printer, after the fuser, are turning the wrong way when starting printing. causing paper to stop at these rollers.
any ideas?
Comments:

Nov 08, 2007

- Thanks for info.
But all the parts appear to be intacct.
The fault occurs during a print run. when the paper reaches the top rollers the paper jams. 've observed these rollers during operation and they are turning against the paper flow, therefore causing the paper to stop at these rollers.

Nov 11, 2007

- Soulvisitor,
Thanks for the info.

The paper is being picked up - goes thru the drum to be printed on, goes thru the fuser to be fixed, then bingo it jams at the rollers that feed it out into the out tray. (just under the lid)

Sharpman

Same Problem

May 21, 2009

-   Can anyone tell me what "mod" Soulvisitor is talking about? The reply seems incomplete?

I have an serial number "C5" (March/05) unit of MFC-8840D and it has this problem too.

Thanks
-   kocoman

Jan 29, 2009

-   My paper also jams because the exit rollers turn the wrong way,
Can anybody help?-   con01

Jan 25, 2008

-   I have the exact same problem when trying to duplex on my HP P2015dn. I can print single sided fine but when trying to duplex i get the jam after the paper tries to go in and print the second time through. Not truly sure if it is a jam however it almost seems as if the rollers dont catch the paper on the second pass.-   Guest

Best Solution

posted on Nov 22, 2007
Very Helpful)

Guest

Rank: Apprentice  Computers & Networking  Expert
Rating: 0%, 0 votes
I have had the same exact problem; make absolutely sure that the exit chute is seating properly. With the exit chute open (as if to clear a paper jam) actuate the white spring loaded clips that hold the exit chute, mine were not traveling to their full extension and by moving them a few times this resolved and the exit chute was held more firmly and the rollers spin the right direction.

Solution #2

posted on Nov 08, 2007
Helpful)

Soulvisitor

Rank: Guru  Computers & Networking  Expert
Rating: 88%, 2422 votes
I have never seen that happen on one of these.

check to be sure that they go backward at the end of printing, they may reverse on startup

I think maybe you are missing the door that sits inside the rear door (called outer shute assy). When you open rear door there should be another before fuser.


How old is this machine, because there is a fuser and outer shute and cover mod, that goes in to early product run of this model. Machines affected are from the Initial production up to and including Serial No.'s K6J702822 (last 9 digits of S/N), this mod is to help with paper curling at exit causing jams.



Comments:

Nov 08, 2007

- heres a bit of brother info, the first two digits of the LAST NINE of the serial number indicate build date, so a K6J702822 ending serial no. means it was built K6 = Nov 06

Nov 08, 2007

- sn is ?????????????????????

Nov 09, 2007

- Hang on so it happens during a print run, so it happens not every print, is this the case?, cause if it works on a single print , then those rollers going reverse could not be the problem. It could be that the printer is not picking up paper causing print run to stop. I will think of these rollers being able to turn backwards soon when I have one of these on my desk next and report back..
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