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Found this on page 55 of user manual. Hope it helps.
Problem: Every time I turn on the TV, the Guide is on the screen Solution: The GUIDE Plus+ system automatically appears on the screen when you use the TV button on the remote to turn on the TV. You can turn off this feature by pressing GUIDE on your remote control and then select the Menu bar. Press the right arrow button to select Setup. Choose Review options and select OFF.
You have bad switches inside the tv. When a switch gets stuck nothing else will work including the remote. In other words, the microprocessor can take only one command at a time. Replace all the switches at one time to avoid trouble later.
1. When you cut on you tv the guide pops up.
2. On the tv remote there is a button that says "menu" hit that and the screen should go away, i just did it myself because i have my tv program with that Jumbo Universal Remote Control and just ran into that problem.
3. How to just program it out of the tv when its cut on all together, im on the hunt for that answer myself.
4. Try going to manufactures website and try trouble shooting for your make and model, that is what i am about to do right now. Cable tv has the guide so i don't need my tv to pop up its guide also.. you now.. good luck
Make sure your closed-captioning is turned off. This box appears when you have captioning set for "text" mode and the set is on a channel where captions are being broadcast. The TV blanks the part of the screen where the text would go, but there isn't any to display. Some TV's have a single button on the remote to turn captioning on, and it's easy to set the TV for captioning without knowing it.
If you forgot your password for this feature, press the following buttons on the remote, one at a time. (Note: You must be in the password entry screen) Press, Mute, Display,Clear and Reset, this unlocks parental controls and you can now re-enter a new password. OR TRY THIS.. Press and hold Menu on the TV AND volume down on the remote for 3 seconds. Nothing will appear on the screen, and the Parental Controls will unlock, and you can re-enter a new password with the LOCK PARENTAL CONTROLS
Hello, I have had my TV for 3-4 years and have dealt with this stupid guide popping up for the last 2 when I got curious to see if it was something I wanted to use. FINALLY I came across a solution - so far so good but tomorrow it could be back? I did not have the option field some suggested to use. So saw another suggestion for something else and so far so good. When going into the setup guide. Select the USA, place all 0's in the zip code area and NO for everything else.... no VCR no cable, etc.
Hope this helps..
I also was able to do this without the remote - IF you can get the menu to pop up you just have to use the numbers to select what you need. Found the remote and saw nothing different as far as menu options. Good luck.
Problem fixed. I unplugged the TV for 20+ seconds, then before plugging it back in, I shorted ac plug prongs together with a metal key to ensure complete discharge. Plugged TV back in and used procedure to reset password WITH ONE CHANGE TO THE PROCEDURE.
With TV turned OFF press and hold <CLEAR> button on the remote while pressing <VOLUME DOWN> button on the TV, hold until TV turns on. When the menu appears DO NOT RESET THE PARENTAL CONTROL CODE as the user guide instructs. When my menu appeared it was in the SETUP screen on the LANGUAGE setting. It was set to SPANISH, using the remote I navigated to ENGLISH. Then using the remote I navigated up to GO BACK. Then I navigated to EXIT and hit <OK> button on the remote. All was back to normal.
Question? Whenever I turn on the television, the GUIDE Plus+™ or GUIDE Plus+ GOLD™ on-screen program guide automatically comes on. Answer: The GUIDE Plus+™ or GUIDE Plus+ GOLD™ on-screen program guide automatically comes up when you use the TV button on the remote to turn on the TV. There are several ways to turn off this function if you wish, depending on your model.
Option A: Select the GUIDE Plus+™ Menu from the Main menu. Select Setup. Select Options. Select Off.
Option B: Select the GUIDE Plus+™ Menu from the Main menu. Select GUIDE Plus+™ Auto Display from the GUIDE Plus+ menu. Select Off.
Option C: Press GUIDE on your remote control. Select the Menu bar. Press the right arrow button to select Setup. Choose Review Options. Select Off.
I know Option C worked for me!!
Given the many TV models, it's possible that accessing control of this feature in the Program Guide menu may differ on your TV. For specific instructions for your model, see your owner's manual.