Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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Error message is causing me fits - won't print

This one is weird. A paper jam took place and we got the paper out but now the printer says ''Door is open, Close ink Cover''. The ink cover is CLOSED. I have closed it a million times, unplugged the printer etc., but because of this issue, it won't print. HELP. The printer is barely 6 months old!

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Make sure the top cover is closed as well, Brother has a one year warranty, so it can be repaired at no charge

Posted on Jun 30, 2009

  • Craig Gillette
    Craig Gillette Jun 30, 2009

    Make sure the top cover is closed as well, Brother has a one year warranty, so it can be repaired at no charge

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Gympac 1600 manual


Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

Dec 31, 2014 | Office Equipment & Supplies

1 Answer

Printer blinking red and showing letter E


Error description:

The Attention (red) light is blinking. There are six possible causes that will display the Attention light pattern:

-Paper out
-Door open
-Print cartridge missing
-Paper jam
-Paper sensor jammed
-Duplexer error

Solution :
After the cause of the problem has been addressed, pressing GO will cause the printer to attempt to recover from the cause of the error. If the printer is unsuccessful, it will continue to display the Attention message until the cause is remedied.

Pressing JOB CANCEL will cancel the print job and the printer will return to the Ready state (Ready light on) unless there is a paper jam still in the printer or the print cartridge is not in the printer.

For more details visit the link below :

Resolve Printer issue

Jun 09, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

I've tried printing twice and ended up with a paper jam. I cleared it, but also saw what looked like ink splatters inside the printer. I took the cartridges out and cleaned up the splatters and replaced...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Dec 06, 2010 | HP PhotoSmart C4280 Laser Printer

1 Answer

This one is weird. A paper jam took place and we


When you cleared the JAM you broke, moved, displaced or bent the sensor that knows if the door is open, look for a sensor with two wires where the door makes contact - it could be almost any style but is usually something that slips into something and makes a contact closure or microswitch to close or open.

Jun 30, 2009 | Office Equipment & Supplies

1 Answer

When printing paper continues to jam.


  1. Take out paper tray 1.
  2. Remove any jammed sheets of paper you find there.
  3. Once you have done this, reinstall the paper tray and try printing again.
    Note: You may receive a message informing you that another sheet of paper is jammed elsewhere in the printer. If so, please open the front door and remove the toner cartridge. Also open the rear door of the printer (and the duplex option if a duplex unit is installed). Remove any and all jammed sheets of paper you find. Then try printing again.
  4. If the printer jams again with a 241 Paper Jam error message, look to see if it has tried to feed a sheet of paper out of the tray.

Dec 16, 2008 | Office Equipment & Supplies

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Carriage jam on HP Photosmart 3210 Printer


most likely the sensor on the paper path out of position, chech it out and put it back to where it have to be, good luck!

Dec 13, 2008 | HP Photosmart 3210 Printer

3 Answers

Paper Jam


hi y'all -

you share a frustrating problem... error message but no apparent error (jam)! it's one that's common to many models of printers and the result of many different causes.

I've seen it when I've printed on cheaper paper, or different (lower) grades with odd surface finishes. the sensors get dirty, or the printer/computer 'thinks' there's paper stuck where none exists. I've opened/closed paper trays 2-3 times and rolled feed rollers around multiple times, then closed printer paper drawers only to have the 3rd time of doing the exact same steps be the time it cleared the error message.

there are often very tiny pieces of paper stuck in weird places in the paper path in printers, too. if you did have a jam before the message started, is every little scrap of the page accounted for? there are also hard to get to places to find paper scraps in larger printers, but I'm going to assume you're all talking about home printers.

here are a few general HP support links you may find helpful for future paper jam messages for this model of printer.

this link is for general info for this model:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=304535&lc=en&jumpid=reg_R1002_USEN

this link is for general support for this model:
http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us&product=304535

here's a link addressing paper jams in general:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09189&lc=en&dlc=en&cc=us&rule=26353&product=304535

and here's one on cleaning your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00016484&lc=en&dlc=en&cc=us&product=304535

hope this helps a little bit for future refs. remember that using good paper helps print quality and lessens printing problems. also, when you take a stuck page out of a printer, doing so gently will help ensure little scraps of paper do not tear off paper edges and get stuck in weird spots. it some times helps to gently, manually, roll the feed rollers a full turn around in the printer, too. patience pays! -JW50




Sep 02, 2008 | HP DeskJet 3650 InkJet Printer

2 Answers

Paper jam


Fiend your solution direct from hp. Here is your solution...
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
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Jun 29, 2008 | HP Officejet 5610 All-In-One InkJet...

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Error 13-jam paper HP Laser 4+


HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

Apr 02, 2008 | HP LaserJet 4 plus Printer

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