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This one is weird. A paper jam took place and we

This one is weird. I have a Brother MFC 490cw printer.

A paper jam took place and we got the paper out but now the printer says ''Door is open, Close ink Cover''. The ink cover is CLOSED. I have closed it a million times, unplugged the printer etc., but because of this issue, it won't print. HELP. The printer is barely 6 months old!

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When you cleared the JAM you broke, moved, displaced or bent the sensor that knows if the door is open, look for a sensor with two wires where the door makes contact - it could be almost any style but is usually something that slips into something and makes a contact closure or microswitch to close or open.

Posted on Jun 30, 2009

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What does error 73 mean? the display keeps giving that error... i have a brother mfc490cw


It is my pleasure to guide you.

The machine does not work due to a paper jam or some sensor problem.

Quote
Clear the paper jam. (Please refer to "FAQs & Troubleshooting" for information on the Paper Feed Problem.) If the problem still continues after clearing the paper jam, please contact Brother Customer Service from "Contact Us" http://www.brother-usa.com/support/CustServ.aspx.
FAQs & Troubleshooting http://welcome.solutions.brother.com/bsc/public/link.aspx?faqid=faq000495
UNQuote

Good luck and please post back that you are successful or that I can be more helpful.

Jun 09, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

Printer was jamed paper removed now saying unable to print 34


Try restarting your printer, it might not recognize that the printer is no longer jammed till it is restarted.

Mar 28, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

What cause a error report Unable to print 70? and how do I solve problem. Many thanks Susan


These mean the machine does not work due to a paper jam or some sensor problem. try to clear the paper jam. If the problem still continues after clearing the paper jam, try to clean the encoder strip (clear strip of plastic) located behind the head.

Nov 10, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Problem paper jam printer brother no mfc-490cw


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 27, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Error message is causing me fits - won't print


Make sure the top cover is closed as well, Brother has a one year warranty, so it can be repaired at no charge

Jun 30, 2009 | Brother MFC 490cw Color Inkjet...

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