Question about Gateway Wireless-B Router (wbr-100)

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Please help! Been trying since Saturday to connect router!

Please help! Been trying since Saturday to connect new Linksys router to pc. Tried setup wizard that it came with, tried typing in ip address and am getting an at&t error message and web results that don't help, I cannot access the web based site, I've used cmd with ipconfig/all, ipconfig/release, ipconfig everything! I've pinged the router with no success, I tried the cat 5 cable connected directly to pc, I've deleted browsing history and deleted cookies! Is it possible that At&t or Internet Explorer is set up automatically to something that is causing it not to recognize the router? Please help asap, we're going insane!!

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  • cashmommy99 Jun 30, 2009

    Thank you for your help! I still am not getting any joy! I have a Linksys Etherfast Cable/DSL router with 4 port switch (Model No. BEFSR41) I've called Linksys and they told me that it could possibly be my web browser or internet that's causing the problem, whenever I type in the ip address it gives me an error message and shows me web results, it will not let me enter any ip addresses and go directly to them. I'm not sure how to obtain a DHCP automatically or how to do a DHCP renew, I'm not very computer savvy, I've gone into all of the computer menus to try with no results, I've even tried a search from my computer!! Thanks for your suggestions, I'm sure if I knew what I was doing they would probably have worked!! Thanks again!



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You must start configuration with the router directly connected to the PC. You should factory reset the router, usually this means pushing the reset button for more than 10 seconds, check your manual, it may also mean that you need a paper clip and push an internal button. Once the linksys is reset; follow the setup guide which is typically connect the PC to the router. Reboot the PC, insert the CD ROM setup software (some times they do not want you to connect the router before you run setup, check the instructions again). Then you should go through the wizard. If that does not work, go to the linksys site and make sure that the router adress is it could be different. Make sure you understand the address format is x.x.x.x in the browser it MUST BE TYPED enter; sometimes internet explorer has problems with IP addresses; firefox is better. You must know the default username and password. BTW, ALWAYS POST THE MODEL NUMBER TO GET HELP!

Posted on Jun 30, 2009

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Put the setup CD in a drawer. Set your computer to Obtain a DHCP automatically. Plug in the router to the AC outlet. Plug the computer into any of the LAN ports of the router. Start the computer or do a DHCP renew. Now do an IPCONFIG. Do you have a 192.168.1.x address? Go to IE and use in the address bar. Do you get the login screen? The username is left blamk, the password is "admin". Are you there?

Now, just because I put the cart before the horse, are you possibly using one of those 2wire or Netopia DSL routers? Is it possible that the IP address for it is or worse, 1.1?

Bzzt. Give your router a neat address like and turn off DHCP. Now, plug the WAN port into the modem. and point your browser to Whoa! Did I guess right?

Let me know.


Posted on Jun 30, 2009

  • Carl Navarro
    Carl Navarro Jul 02, 2009

    Ahh, To the left of your space bar is a Windows symbol. Press it, and while holding it down press R. It will pop up a box that says RUN and a box that says Open. In that box type cmd and click on OK. Wow! Check it out. You have now entered DOS!

    From the > prompt, type IPCONFIG and press ENTER.

    It will spit out a whole bunch of numbers. You are concerned with only 2 sets, the ones after IP Address and Default Gateway.

    Mine says and :-)

    If the first 3 octets DO NOT MATCH (ie 192.168.x) you are never getting to the router. If they do, the type the address of the gateway in the for or 0.1 or 1.254 or or whatever the address of the gateway is into Internet Explorer.

    If for some silly reason you DO NOT MATCH the first 3 octets as above, post back and I'll give you lesson number 2 where you actually check the Network Card.




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