Question about Acer Aspire 3680 Laptop

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I have acer aspire 3680 and when I turn my computer on it wont read or load my windows vista. I have the upgrade windows vista CD that came with the laptop and I know how to get it on my screen from my BIOS but I dont know what to do after I get there. Please help me.

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Okay, I think I can help you but I need some more information. I'm assuming your Acer laptop currently has a version of Windows XP installed, yes? And Acer gave you a CD to upgrade your OS to a version of Windows Vista?

And when you mean that you go to your BIOS to access the CD, I'm assuming that you are talking about the boot options menu (selecting the cd drive vs the hard drive or floppy drive or what not) correct?

When you select the CD drive to boot from, what exactly happens? Do you get any error message? Does the computer turn off? Does it appear to try to load from the CD and then switch to your hard drive instead (and load your existing operating system)?

Posted on Nov 09, 2007

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My sister has an acer aspire 4720z and it will not boot anymore. when i turn it on it will show acer logo for a second and then the screen is black with only a curser flashing in the upper left hand corner...

the windows operating system is corrupt, you need to get a technican to repair the OS or lets chat so that i can give you step by step how to go about it.

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Your problem could be windows vista isnot installed properly
i assume in the beginning, your laptop come with windows xp.
if you want to go back to windows xp, you can still use alt+f10, as long as you don't delete the recover partition.
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