Question about Acer Aspire 3680 Laptop

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MY VISTA WINDOWS WONT LOAD

I have acer aspire 3680 and when I turn my computer on it wont read or load my windows vista. I have the upgrade windows vista CD that came with the laptop and I know how to get it on my screen from my BIOS but I dont know what to do after I get there. Please help me.

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  • 406erick Nov 09, 2007

    Hello thank you for the qestions. When I turn my laptop on it says

    Press F1 to continue

    Then when I click F1 it says

    Press Ctrl+Alt+Del to restart

    After I press all that it goes through the same sequence. And no I had windows vista in my computer already. Is there anyway I could fix this?

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Okay, I think I can help you but I need some more information. I'm assuming your Acer laptop currently has a version of Windows XP installed, yes? And Acer gave you a CD to upgrade your OS to a version of Windows Vista?

And when you mean that you go to your BIOS to access the CD, I'm assuming that you are talking about the boot options menu (selecting the cd drive vs the hard drive or floppy drive or what not) correct?

When you select the CD drive to boot from, what exactly happens? Do you get any error message? Does the computer turn off? Does it appear to try to load from the CD and then switch to your hard drive instead (and load your existing operating system)?

Posted on Nov 09, 2007

  • Hilary Lee
    Hilary Lee Nov 09, 2007

    To put it simply, that is not good news. That message that your computer is giving you is an indicator of serious hardware problems. Basically, there is a utility called SMART built into your hard drive. As your hard drive is operating this software keeps track of many different variables relating to the performance of your hard drive. If in the process of these checks, it thinks that your hard drive will die very soon it will give you that message upon startup of your computer... that message is basically designed to give you time to pull data off of your hard drive before it goes kaput completely.

    Unfortunately, there is nothing that I or you can really do to solve this problem. As it's a hardware issue your only option is really to send the machine into Acer and have them replace your hard drive for you. Even if it were possible to bypass this error for a short time, it would be very likely that your hard drive would give out at some point without any other warning.

    I'm sorry that I couldn't get your problem fully fixed, but don't worry, Acer support is actually pretty nice. I own an Acer laptop myself and have had to send it in for hardware malfunction before, they're usually very quick with their repairs...

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