HOW DO I RESET A LITTERMAID LITTER BOX?

1. Check the power source: Make sure that the power cord is securely plugged into an outlet. Also, check if the power outlet itself is working by plugging in another device.
2. Check the power switch: Ensure that the power switch on the litter box is in the "on" position. Sometimes it can accidentally get switched off.
3. Reset the litter box: Unplug the power cord from the outlet and wait for about 60 seconds. Then, plug it back in and try turning it on again. This can sometimes reset any issues the litter box might be experiencing.
4. Replace the batteries: If your MultiCat Litter Box by LitterMaid is battery-operated, check if the batteries need to be replaced. Even if it is plugged into an outlet, the batteries might still be required for backup power.
5. Check for any obstructions: Inspect the litter box for any debris or waste that may be blocking the mechanism or sensors. Clear any obstructions and try to turn it on again.
6. Contact customer support: If none of the above steps work, it's recommended to reach out to LitterMaid's customer support for further assistance.

contact the maker via the Contact Us link at the bottom of the page. If it is new, it is under warranty.

http://www.littermaid.com/products/litter-boxes/automatic-multi-cat-litter-box.aspx

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Open the left side of the box and you'll see a white plastic part covering the hole. Get scissors and cut it out. The metal piece moving the rake was dragging on the plastic and so I cut it out of mine and now it's back to normal !

you should be able to through the link provided Warranty Registration

I own the second gen version. Just purchased it recently. Mine has an option for a time setting. The switch either goes forward or backward for the automatic cleaning. One side is 20 min intervals the other is via the sensor. I know this is many years late. But I can across your post and thought I would answer.
Did your issue ever get resolved?

Usually when this happens it is because there is something obstructing the rake making it impossible for the rake to go back to its original position. If there is nothing in the way, no clumps or bunched up litter, then the rake is not functioning the way it should. Sometimes gently pushing the rake back into its normal position can work. I had a LitterMaid that had this problem and every now and again I would have to "help" the rake with a push. If this doesn't work, then you have a defective litterbox that won't work not matter what... return it for another unit. Good Luck.

Common problem with Littermaid boxes. Try a better brand of clumping litter. Try using a little less litter. And you can help the rake lift up by slowly pushing on it with something, giving it more strength. I had this problem and found that if I "helped" the rake return to its normal position, it would work most of the time, and then need "help" every once in awhile. I actually gave up on littermaid type boxes...they just don't work very well.

I would recommend you check out the LitterMaid litter box. It has two sensors on either side of the box that detect when a cat uses it. After 10 minutes, a rake automatically comes and scoops clumps of solid and liquid waste into a disposable container at the end of the litter box. Keep in mind that this does not eliminate you cleaning the box.

Self-cleaning litter boxes are increasing in popularity and are available at most local pet supply stores in your area or online. Here are a few places for you to search and compare.

http://www.littermaid.com/

http://www.petco.com/product/100832/ScoopFree-Automatic-Self-Cleaning-Litter-Box.aspx

http://www.litter-robot.com/

Does it rake halfway and then go back and try again? I have had that same problem and have found it's because of too much litter ni the box. The random time I have noticed. As long as it's raking, I'm happy.