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Check if there is a reset, or clear message function. or you may try this one:
1. With the printer turned on, if there is a door for the cartridge, open it. 2. Then, if there is a "Go" button, "Print", "Copy" button, press and hold it for 10 sec. 3. Close the cartridge door or cover. Turn it off then turn it on again.
If you reset the copier by open and close the top scanner, by moving it left and then right, and you still have a paper jam error on this model there are only 2 options one that there still a piece of paper holding the switch, 2nd option is that the switch is broken or out of place. If you remove the paper from the fuser, the left side of the machine, where it exit, your only option is to take the fuser unit out, and check the switch, recommended for technician only!!! If you found the paper at the right side of the copier, take out the cartridge, lift up the metal plate on the bottom, swing it up and look for the paper. Good luck.
I have a Canon ImageRunner I seem to have a paper jam. The red light is coming on showing the jam in the upper section of the machine but I have cleared all the sections I know to clear. I have turned the machine off and back on the jam light is still on. I can't find the Manuel to see what the problem is. What should I do?
There are several possibilities. After you inspect for the Jam and close the drawer, does the copier come to ready? Have you checked the behind the doors on the right side. If the copier comes to ready and you press the start button does the copier jam right away. If so check the dial on the paper drawer and be sure its set to the right size paper. If its not the copier will jam, right away. It is important with a Canon to check all areas and open both the paper drawer and the right side doors when checking for jam, if the right sequence is not followed in checking for jams the jam may not clear. If still Jammed you might take some canned air open the right side door and blow out the paper feed area, a sensor may be blocked or dusty. If all else fails turn the machine off and un-plug it from the wall, let it set a few minutes and plug it in and try it again.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this, is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Please make sure there is no paper left (jammed) in the printer compartment. Remove the ink cardridge and see if any piece of paper is jammed below or behind the cardridge place. If there is a cancel button press it several times. Switch off the printer and let it for a few minutes and then turn it on. if nothing of the above worked please ask me again
Hello, Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.
I had the same issue and just went to www.samsung.com - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.
I just saved the company a few hundred on a service call to our printer sales/service vender.
Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...