Question about JVC GR-D370 Mini DV Digital Camcorder

2 Answers

JVC GR-D53AA MINI DIGITAL CAMCORDER

WHEN YOU TURN IT ON IT SAYS THAT THE LENS CAP IS ON AND WON'T SHOW ANY PICTURES

Posted by on

  • 9 more comments 
  • kevps Nov 14, 2007

    I have exactly same issue.

  • Anonymous Nov 17, 2007

    same problem

  • Anonymous Nov 25, 2007

    When I open and turn it to play mode the message were: "Eject and re-insert Tape" then "Unit in safeguard Mode". I tried to re-insert the tape but the same messages were promt.

  • Anonymous Dec 17, 2007

    i have a lens problem.all im getting on my screen is a blank dark screen

  • Anonymous Dec 22, 2007

    SAME PROBLEM HERE!!!! ONLY BLANK BLACK SCREEN.....NO PIC :(

  • Largs Mar 01, 2008

    Same again here. Black screen with "lens cap on" indicated. For a while it did intermittently work but even then it would not adjust its exposure. eg too bright outdoors, screen goes white.

  • zaco Mar 17, 2008

    when i put it on auto it says lens cap and there's lines going down the screen, i tried cam reset but it was still black. i think the problem is in the ccd

  • Anonymous Apr 30, 2008

    Turn cam on and it says that the lens caps is on, but its not.

  • Ron Gauci May 28, 2008

    Same here, just started 26May2008. Is there a service manual available?
    I used to be a camera repair technician for Kodak here in Oz but I cannot find a service manual for this one: JVC GR-D53AA
    Any help would be appreciated.


  • buba310 Jun 26, 2008

    put on power tells me lids on and its not

  • Anonymous Aug 14, 2008

    Same problem it say's the Lens cap is on and theres no picture

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

Jvc has a chronic problem with the soldering of wires going to the CCD (the part that captures the image). If the camera is out of warranty, this a $100 repair by JVC. They just solder loose wires....

Posted on Dec 21, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 53 Answers

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 7 Answers

SOURCE: JVC GR-D53AA MINI DIGITAL CAMCORDER

its a problem with the ccd image sensor, i had exact same problem with mine!! not to worry though JVC offering free repair, must be a big problem.
Check out this link http://www.jvc.co.uk/template.php?page=100102
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Posted on Sep 11, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

JVC GR-D33 DIGITAL VIDEO CAMERA


This is a very common problem on modern camcorders. The C.C.D. imager I.C. is defective. Depending on the part price and shop rates, expect around $90-$180 to have it repaired.

Nov 08, 2007 | JVC GR-D33US Mini DV Digital Camcorder

1 Answer

Display is black even after removing the lens cap


See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

Jan 28, 2009 | JVC GR-D50 Mini DV Digital Camcorder

1 Answer

JVC GR-D53AA MINI DIGITAL CAMCORDER


its a problem with the ccd image sensor, i had exact same problem with mine!! not to worry though JVC offering free repair, must be a big problem.
Check out this link http://www.jvc.co.uk/template.php?page=100102
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Aug 13, 2008 | JVC GR-D20 Mini DV Digital Camcorder

1 Answer

Mini dv recorder


THIS IS A CCD.. CONTACT JVC FOR FREE REPAIR

Feb 23, 2008 | JVC GR-D33US Mini DV Digital Camcorder

1 Answer

Black screen!!!!!!!!!!!!!


CCD Failure/Lens Cap Warning Error
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.

Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.

Please note that this offer expires on 30th June 2008 and is applicable only to failure of the CCD image sensor.

This information applies to the following models:

GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Jan 28, 2008 | JVC GR-D53 Mini DV Digital Camcorder

1 Answer

JVC MINI DV GR-D53AA


CCD Failure/Lens Cap Warning Error
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.

Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.

Please note that this offer expires on 30th June 2008 and is applicable only to failure of the CCD image sensor.

This information applies to the following models:

GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Jan 24, 2008 | JVC GR-D53 Mini DV Digital Camcorder

2 Answers

JVC GR-D90 Camcorder Lens Cap Problem


http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D90US&Pgm=CCD

Dec 19, 2007 | JVC GR-DX97 Mini DV Digital Camcorder

Not finding what you are looking for?
JVC GR-D370 Mini DV Digital Camcorder Logo

Related Topics:

485 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

287 Answers

Steven Wander
Steven Wander

Level 3 Expert

593 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...