Question about Toshiba REGZA 42WLG66 42 in. HD-Ready LCD Television
Have a Toshiba Regza 37RV530U. Only attached to cable and a DVD player. Has been working fine. Now all of the sudden can not get any sound from the TV. Thought it might be something with cable....but attempting to play a DVD has the same result....picture is fine but no sound. Went through all the menu setting for audio - they all seem to be fine. Cycled through mute steps several times - still no sound. At a loss as to what else to even try.
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Posted on Jan 02, 2017
You have the TV connected to the cable box with an HDMI cable, I'll bet. The problem is with the cable box. If you unplug the cable box and plug it back it it will reboot and proabably work. You should connect the cable box to the TV using component cables and you won't have this problem again.
Posted on Nov 11, 2008
I have the same television and ocasionally the sound shuts-off, but I still have a picture.
What type of cable system do you have? What kind of converter box? I am trying to find out if it is the TV or converter box. I change the channel a couple of times and the sound usually comes back.
Posted on Feb 17, 2009
There is no easy (read: cheap) solution for this. Especially because your TV is so big, the only thing that will look good on it is something that plays at the very least 720p HD output.
I don't know what your DVD player model is, but you want an upconverting DVD player, and even then, the quality will not be full HD. The only thing that is full 1080p HD on the market today is Blu-Ray, and game consoles like XBox 360 and PS3.
As for the sports, it depends on the TV you bought. If the deal was too good to be true for a 52" TV, you probably got one with a low Hz, or a high refresh rate. This means that the images played don't update quick enough for high motion video like action movies and sports, which is why it's blurry. Mine has a 3ms response time, by comparison.
Hope this helps, please rate me.
Posted on Feb 21, 2009
Found this troubleshooting method on the www.Toshiba.com website. Q. My TV has a picture, but there is no audio?
Models: 20DL77, 20HLK67, 26HL47, 32HL17, 37HL17, 42HL17, 26HL37, 32HL37, 20HL67, 26HL67, 32HL67, 37HL67,
42HL167, 42HL67, 47HL167, 52HL167, 42LX177, 46LX177, 52LX177, 57LX177
1. Please check your connections and make sure if you are using COMPOSITE “yellow, white, and red cables”, SVIDEO,
with “white, and red” or Color Stream COMPONENT “green, blue, red, white and red cables,” that the white
and red cables which are used for audio are plugged in securely into the same inputs as the video.
If your connections are secure, the station may have broadcast difficulties. Try a different channel.
2. If you are using the coax cable from the wall, press the “ENTER” button on the middle of the remote. If the
information provided shows that you have SAP selected we will need to change it to STEREO or MONO. To do
this, we will need to press the “MENU” button, and use the RIGHT or LEFT arrow keys to highlight the AUDIO
menu. Next we will need to use the DOWN arrow to select AUDIO SETUP press “ENTER” and then arrow down to
MTS and use the RIGHT arrow to select stereo.
3. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s, volume is
turned up sufficiently.
4. The station may have broadcast difficulties. Try another channel.
5. The sound may be muted. Press VOLUME.
6. If you still have problems after following these steps please contact Customer Solutions at 1800-631-3811 Monday
through Friday 8am to 7pm CST. The Toshiba customer service number is 1-800-631-3811. I hope this helps you with your problem.
Posted on May 17, 2009
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